Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,348 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent really easy will order again”

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Posted 2 years ago

“The above stated topics are very encouraging 👏”

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Posted 2 years ago

“First time shopping with you web site rather difficult”

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Posted 2 years ago

“Always love your shopping experience, always easy to find the items I want. Plus easy checkout. Thank You x”

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Posted 2 years ago

“Amazing shop online”

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Posted 2 years ago

“I shop regularly with Notino with great satisfaction. Goods arrive on time & always well packaged. I did have a query once & unfortunately you never replied. This is why I have given your customer service 4 stars instead of 5.”

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Posted 2 years ago

“Good prices - easy ordering and, hopefully, speedy delivery !!”

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Posted 2 years ago

“I like this site but the product I bought said free delivery but at checkout i got charged for delivery”

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Posted 2 years ago

“Just like Notino”

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Posted 2 years ago

“Expensive delivrry charge !!!”

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Posted 2 years ago

“Had a problem while processing order and Valerie from Notino helpline was very helpful friendly professional and patient! Thank you! (Why asking question about delivery when you just placed order, annoying pop up system)”

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Posted 2 years ago

“Easy and quick ordering process+great variety of products! You have everything!!”

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Posted 2 years ago

“I have ordered from Notino before and find it irritating when delivery charges are added AFTER I have clicked the payment button (in my case Paypal). All charges should be displayed correctly BEFORE payment is made.”

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Posted 2 years ago

“Very pleased to buy from Notino.”

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Posted 2 years ago

“I always enjoyed shopping with Notino.Great prices and good service.👍”

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Posted 2 years ago

“Quite easy to order, looking forward to receive products opefully hazzle free.”

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Posted 2 years ago

“Excellent service, competitive prices all in one great care about customers👍”

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Posted 2 years ago

“Shopping was easy hopefully l will receive it as easily.”

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Posted 2 years ago

“First time I used service. I wanted specific colour for eye make-up by Lancôme and it was only site that had the product exactly as I had goggled it. Even John Lewis only showed two colours. Well done.”

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Posted 2 years ago

“Easy to order.”

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Posted 2 years ago

Notino is rated 4.6 based on 3,348 reviews