Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,422 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range and easy to pay.”

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Posted 2 years ago

“Very good products and prices are lowered so is very good 👍”

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Posted 2 years ago

“Good customer service”

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Posted 3 years ago

“Prices are great...the reason I didn't give five stars, was because the free delivery didn't work 😑”

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Posted 3 years ago

“The above stated topics are very encouraging 👏”

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Posted 3 years ago

“First time shopping with you web site rather difficult”

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Posted 3 years ago

“I shop regularly with Notino with great satisfaction. Goods arrive on time & always well packaged. I did have a query once & unfortunately you never replied. This is why I have given your customer service 4 stars instead of 5.”

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Posted 3 years ago

“You stock Yves Rocher! Just wish you stocked more of their products 😊”

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Posted 3 years ago

“They had the product I wanted available. Bit disappointed that the price had risen 17% since last time purchased in October 2021. Straightforward transaction.”

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Posted 3 years ago

“Shopping with Notino has been great, a wide range of products from other countries, user-friendly website What would be nice to see is the ingredients as that's something I pay attention to and I always need to do my own search elsewhere before making a purchase. Also, please change the delivery company as they tend to misplace my parcels!”

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Posted 3 years ago

“I like this Notino online store because of a wide variety of fragrances to choose.”

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Posted 3 years ago

“easier than most well done i will be back as a customer”

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Posted 3 years ago

“The shipping cost should be free for orders over a specific amount of money.”

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Posted 3 years ago

“am order couple off fragrances last time i have a good expriance so that why i choose it again”

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Posted 3 years ago

“Simple to order”

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Posted 3 years ago

“Good product”

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Posted 3 years ago

“Very wide range of products, best price ever! Dissappointed on the end of my order, when I've been unable to choose any gift for my order over £35 as promised on the beginning purchasing. Regards, Anna”

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Posted 3 years ago

“A lot of products in good prices which I couldn't find somewhere else. I am so happy of Notino!”

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Posted 3 years ago

“Easy to order with good prices, would be a nice touch if they provided free samples. Maybe they do though as I've not received my parcel yet :)”

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Posted 3 years ago

“Always easy to order the price is always lower than other retailers and efficient delivery”

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Posted 3 years ago

Notino is rated 4.6 based on 3,422 reviews