Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,341 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with. Orders aways efficiently dealt with and fair prices.”

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Posted 3 months ago

“Email saying saving of 30% no saving:(”

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Posted 3 months ago

“Fabulous as ever, I'm a regular perfume shopper.”

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Posted 3 months ago

“Very surprised to receive Free delivery, thank you so much Notino, I will await my package.”

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Posted 3 months ago

“I always get well packaged products , delivery could be a bit quicker but quality of the service is on highest standards , thank You very much Karolina”

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Posted 3 months ago

“Always so easy to order from Notino. They make it a pleasure visiting their website. Plenty of choice, fab prices and quick delivery.”

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Posted 3 months ago

“Great information when getting through very quickley to a human. Would be useful if could have an autoreurns link to a courier”

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Posted 3 months ago

“Very efficient. Stocked a perfume that I haven’t been able to find elsewhere.”

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Posted 3 months ago

“So easy to use Notino for ordering on line”

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Posted 3 months ago

“Great company to deal with”

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Posted 3 months ago

“Very easy process and great prices”

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Posted 3 months ago

“We found the items easily”

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Posted 3 months ago

“Yeah very easy and a lot of sales!”

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Posted 3 months ago

“Found the fragrance that I use on a daily basis at a very good price. The only downside was having to pay for delivery.”

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Posted 3 months ago

“Always happy with ordering process and delivery”

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Posted 3 months ago

“Cheating Please don't buy multi-buy double delivery charges apply without showing the information after payment only the delivery charge for the second item will appear in the statement. Not fair...”

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Posted 3 months ago

“Sadly these charges are all ridiculous insurance etc as already covered by PayPal or Amex keep net prices … ie all in prices …otherwise it’s easier to buy from other sites ..your prices are also very uncompetitive…”

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Posted 3 months ago

“Nice and easy to navigate … no problems .”

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Posted 3 months ago

“50p for product protection. 90p for eco friendly packaging. This is stuff Notino should be doing anyway. It's bizarre that it's not the company's responsibility to protect our parcels and to use eco packaging. I'm grateful for the prices but making consumers pay for parcel protection is wild. Also Notino has a base in London, so why am I paying for delivery after a certain amount? Most places do £25+ free delivery or click and collect. It's just a weird choice. Heck £50+ free shipping would be fine.”

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Posted 3 months ago

“You can always get fantastic prices from NOTION would recommend them to anyone Great company my go too”

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Posted 3 months ago

Notino is rated 4.6 based on 3,341 reviews