Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,420 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jasmine Baksh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nowhere to put code into save money should have been ££68 but paid £78.00(with weekend code)”

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Posted 1 month ago

“One of those companies that give the lowest price on Google but when you add to basket the higher price is billed. Then you add a discount code, then this is value of shipping they charge anyway. So price no better than elsewhere. This for is dishonest pricing.”

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Posted 4 months ago

“I didn’t get my free postage even though I ordered products that valued over 30£”

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Posted 5 months ago

“Qoutex is veri best game bat loss”

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Posted 5 months ago

“Sadly these charges are all ridiculous insurance etc as already covered by PayPal or Amex keep net prices … ie all in prices …otherwise it’s easier to buy from other sites ..your prices are also very uncompetitive…”

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Posted 6 months ago

“You advertised at £39 but charged me £47”

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Posted 1 year ago

“Good price on an item I was looking for, however everywhere on,I’ve says that Notino orders are free delivery over £30, I couldn’t get it to accept free delivery even when my basket was over £45, so deducted the extra items I didn’t really need & only spent £23. Free delivery on orders over an amount is pretty standard now. Shame about that”

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Posted 1 year ago

“Good prices but it’s disappointing that you charge for delivery even for orders over £50.”

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Posted 1 year ago

“Very difficult to make a payment, very disappointing.!!!!!”

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Posted 1 year ago

“I love Notion but in this case, I wasn't allowed to choose the 'Christmas Wrapping' option and was disappointed with the cost of delivery.”

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Posted 1 year ago

“discount code doesn't work! and I couldn't add all the products and delivery cost £4, now I have to order again and pay for another delivery. I don't recommend it.”

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Posted 1 year ago

“Unable to apply discount on product”

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Posted 1 year ago

“The website works from a mobile but not on your PC which is frustrating after building a shopping list and then finding you can’t check out and pay, but have to start all over from scratch on the mobile.”

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Posted 1 year ago

“I have experienced so much difficulty as it kept rejecting the postcode , very frustrating”

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Posted 2 years ago

“Whilst I found the product I wanted, why are you charging customers for eco packaging?? Don’t shift the responsibility onto the consumer.”

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Posted 2 years ago

“Your site wouldn't let me use my credit card a few times over a period of time ,after that tried about 6 hours later and it works . I tried to buy it over the phone i was told your company can't take credit cards over the phone !!!. so it wasn't an easy transaction i nearly gave in . I have bought from you for a few years and never had this trouble before . Regard Sheila”

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Posted 2 years ago

“Don’t like being pushed to buy more.”

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Posted 2 years ago

“Rejected my Halifax C C WHY??? johnppis@hotmail.com”

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Posted 2 years ago

“Disappointed after being offered free delivery I have been charged £3.99”

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Posted 2 years ago

“The item I purchased was labelled “free delivery” but I’ve had to pay £3.49 collect fee.”

Notino 2 star review on 16th September 2022

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Posted 2 years ago

Notino is rated 4.6 based on 3,420 reviews