Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.83

4.8 Rating 6,340 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 6,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

Visit Website

Write Your review

Tell us how Novelship Pte. Ltd. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service team at Novelship is great and very helpful. My Pumas arrived safely, but the shipping took 10 days, which felt a little long. Otherwise, everything was great!”

Helpful Report

Posted 4 months ago

“Ordering from Novelship was a breeze. They communicated clearly, shipped fast, and ensured my sneakers were packaged safely. I received them in six days, and they’re perfect!”

Helpful Report

Posted 4 months ago

“I’m so impressed with how smooth the process was! Novelship kept me updated on my order, and the Yeezys arrived in seven days. Their customer support is also fantastic.”

Helpful Report

Posted 4 months ago

“The level of service at Novelship is unmatched. From order updates to the delivery process, everything was seamless. My Dunks arrived in perfect condition, and I couldn’t be happier.”

Helpful Report

Posted 4 months ago

“Novelship impressed me with their professionalism and attention to detail. My Jordans arrived in just six days, and their customer service ensured all my questions were answered promptly. Amazing experience!”

Helpful Report

Posted 4 months ago

“My shopping experience with Novelship was seamless. The order arrived in perfect condition within seven days, and their communication was clear and timely. Definitely shopping here again.”

Helpful Report

Posted 4 months ago

“The shoes were exactly what I was looking for, and the quality was great. The only issue I had was that shipping took ten days. The customer service was helpful, though.”

Helpful Report

Posted 4 months ago

“What really impressed me about Novelship was the customer service. They kept me informed throughout the process, and the shoes arrived in perfect condition. A solid experience all around.”

Helpful Report

Posted 4 months ago

“I loved the level of customer care that Novelship offered. My Air Max 95s arrived in no time, and the service was top-notch. I’ll definitely be recommending them to my friends!”

Helpful Report

Posted 4 months ago

“I had a great experience with Novelship. The customer service team was helpful in answering my questions, and the sneakers were delivered in just eight days in perfect condition.”

Helpful Report

Posted 4 months ago

“Fast shipping, excellent packaging, and top-notch customer service! My Nike Air Max 1s arrived in perfect shape and on time. Will definitely order again!”

Helpful Report

Posted 4 months ago

“I’ve purchased sneakers from several places, but Novelship stands out in terms of customer service. They responded to my queries promptly, and the shoes arrived quickly and in perfect condition.”

Helpful Report

Posted 4 months ago

“What a fantastic buying experience! Novelship kept me updated with tracking, and the shoes arrived in just six days. I will definitely be a returning customer.”

Helpful Report

Posted 4 months ago

“Novelship’s customer service team is exceptional. They were quick to respond to my questions, and the delivery was flawless. My New Balances arrived on time, and the quality is as expected.”

Helpful Report

Posted 4 months ago

“Excellent experience from start to finish. Novelship made my Jordan 1 purchase hassle-free, and the shipping was quicker than I expected. Customer service was on point and very helpful.”

Helpful Report

Posted 4 months ago

“I ordered these from Novelship after reading great reviews, and I wasn’t disappointed! Their website is easy to navigate, and I received my sneakers in just seven days. Excellent service and product quality.”

Helpful Report

Posted 4 months ago

“I was skeptical about ordering online for the first time, but Novelship exceeded my expectations. The delivery was timely, customer service was fantastic, and the sneakers were exactly as described.”

Helpful Report

Posted 4 months ago

“My experience with Novelship was top-notch. I ordered on a Wednesday, and my sneakers were at my door by Tuesday. Their customer service team is responsive, friendly, and professional.”

Helpful Report

Posted 4 months ago

“Novelship has become my go-to for sneakers. Their communication was excellent, with regular updates on my order, and my Jordans arrived in just six days in perfect condition.”

Helpful Report

Posted 4 months ago

“I had a fantastic experience with Novelship. My order was processed quickly, and customer service followed up to ensure everything was perfect. Will definitely be buying from here again.”

Helpful Report

Posted 4 months ago

Novelship Pte. Ltd. is rated 4.8 based on 6,340 reviews