Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.83

4.8 Rating 5,658 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 5,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was smooth and no drama. Shoes exactly what I ordered. Thanks for making rare drops accessible in SG!”

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Posted 1 week ago

“Heard ASICS is trending again, so I try lor. Delivery quite fast — 5 days. Legit kicks, super clean. Happy can trust Novelship”

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Posted 1 week ago

“Very comfortable pair, and Novelship CS was helpful when I blur about the sizing. Only small feedback is to improve courier tracking updates”

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Posted 1 week ago

“Love the vintage vibes, and Novelship did good job verifying. Took slightly longer than 1 week but no big issue lah.”

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Posted 1 week ago

“Took 9 days to arrive, bit longer than expected. That said, still trustworthy platform, I’ll continue to use it.”

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Posted 1 week ago

“Shoes are fire but the box came slightly dented. Luckily inside all okay. Maybe can pack better next time”

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Posted 1 week ago

“Delivery a bit slower this round — 10 days — but still okay. Product is 100% legit and clean. Just hope next time can be faster”

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Posted 1 week ago

“Shoes damn comfy and looks exactly like the photos. Appreciate the updates along the way. Will order again for sure”

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Posted 1 week ago

“Delivery took about a week, but totally worth it. Box and sneakers all mint condition. CSO also replied fast when I got confused with tracking.”

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Posted 1 week ago

“I always very scared to kena fake, but with Novelship’s authentication, I feel damn安心 (an xin). 7 days delivery, not bad at all!”

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Posted 1 week ago

“Wah, finally managed to get my hands on the Panda Dunks! Came in 6 days, everything properly packed and verified. Novelship really steady lah!”

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Posted 1 week ago

“If you’re looking for authentic sneakers and great customer service, Novelship is the place to go. They’ve never let me down, and the Bred Reimagined is now a prized part of my collection!”

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Posted 1 week ago

“The worst place to buy. I paid a lot for shipping cost and still waiting for my item to arrive. It’s been over a month.”

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Posted 1 week ago

“Delivery so slow!!”

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Posted 1 week ago

“The status of my order has been marked as shipped, but it has not reached the authentication stage for over a month. If we have to cancel the order, we will incur a loss of over $50 due to the delay caused by either the seller or Novelship. This situation is extremely unfair to the buyer. I urge everyone to be cautious of potential delays, it feels like a scam, and there's very little we can do about it.”

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Posted 1 week ago

“Chunky, bold, and came in perfect shape. Appreciate how smooth the whole process was from checkout to doorstep”

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Posted 1 week ago

“Love the vintage vibes. They came in 6 days and felt like a premium purchase from start to finish.”

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Posted 1 week ago

“Fast shipping, verified and in mint condition. Glad we’ve got a solid site like this for NZ buyers”

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Posted 1 week ago

“Timeless kicks and quick shipping. Super happy with the service and the fit was bang on”

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Posted 1 week ago

“Delivery to Whangārei only took 7 days. Shoes were perfect — cheers for making it easy for Kiwis to cop!”

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Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 5,658 reviews