Novus Pay Reviews

Name: Novus Pay
Address: Trust House, 5 New Augustus Street, Bradford
Rating: 4.83

4.8 Rating 117 Reviews

97 %

of reviewers recommend Novus Pay

Company Reviews

Questions

Metrics

4.8

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

03333 393930

Location:

Trust House, 5 New Augustus Street
Bradford
BD1 5LL

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Novus Pay 5 star review on 21st November 2021

Trusted

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff good product Knowledge. and kept me informed every step of the process .”

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Posted 4 years ago

Thank you very much If you need any more assistance do not hesitate to contact us.

Posted 4 years ago

“Ok,very nice.”

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Posted 4 years ago

Thank you very much for your feedback.

Posted 4 years ago

“Brilliant service , would not trust to use any one else , I Delt with Nicolas and Ray Dee , top blokes !! And I have to say the lady named Fozia that works there is absolutely brilliant !!! One of the best people iv ever delt with !!! Keep it up guys”

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Posted 4 years ago

Thank you for your pleasant words, it was a joy dealing with yourself. If your needing any further assistance please do not hesitate to contact us as we are always happy to help.

Posted 4 years ago

“Very nice work”

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Posted 4 years ago

Thank you for your kind words.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your review. We always aim to provide a great service to each and every customer.

Posted 4 years ago

“Great work from the team at Novus pay, made me a massive saving along with making the whole experience hassle free. Thank you very much guys.”

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Posted 4 years ago

Thank you very much for your feedback. I am glad you found our process very simple and we were able to be of assistance to you and your business.

Posted 4 years ago

“A fantastic team to work with. Novus pay managed to support me and gave me the best advice that they could along with getting me the right terminal that suited my business. Definitely would recommend to everyone who is looking to find a better payment solution.”

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Posted 4 years ago

Thank you very much for your kind words. It was a pleasure working with you. If you need any more assistance do not hesitate to call or send us an email.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thank you for your review. We always aim to provide a great service to each and every customer.

Posted 4 years ago

“Great support and service from start to finish from Bobby and Fozia. Would recommend to anyone who is looking for any payment solutions.”

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Posted 4 years ago

Thank you very much for your kind words. It was a pleasure working with you. If you need any more assistance do not hesitate to give us a call.

Posted 4 years ago

“Great service.”

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Posted 5 years ago

Thank you for your review. We always aim to provide a great service.

Posted 5 years ago

“Very good customer service Fozia went over and beyond her duties to get the terminal activated as the banks were asking for evidence and paperwork well done and thanks Fozia”

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Posted 5 years ago

Thank you very much for your kind words. It was a pleasure working with you. If you need any more assistance do not hesitate to call.

Posted 4 years ago

“I must say I had a absolute pleasure dealing with Novus pay , I assumed that getting new merchant providers would be ( excuse my french - Pain in the Arse ! ) but it was not ? Unlike other merchant providers we have used in the past , Novus pay made it easy to understand what we were getting in to , they showed us all options and tailor fitted the perfect machines for our business, and anytime we had any questions , they were a txt or one call away ! More companies need to follow suit !!!! Excuse any bad grammar or spelling mistakes 🙏🏽”

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Posted 5 years ago

Thank you for your feedback. It has been a pleasure to deal with you too.

Posted 4 years ago

“4 stars”

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Posted 5 years ago

Thank you very much we do our very best to accommodate all our customers

Posted 5 years ago

“A very good team indeed and thank you for your efforts A special shout out to Sian x”

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Posted 5 years ago

Pleasure for dealing with Novus Pay. Hope to work with you again very soon.

Posted 5 years ago

“ive Had issues from start to using the machine and taking Payment s”

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Posted 5 years ago

Thank you for your comment. We value your feedback. We have assisted you throughout the issues you have experienced with the banks verification requirements. We believe this has now been resolved. As always, we are here to assist you.

Posted 5 years ago

“Best in the business”

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Posted 5 years ago

Thank you for your amazing comment we try our best to ensure all customers are happy with the service that is getting provided by Novus Pay.

Posted 5 years ago

“Very simple process to changeover - did precisely what they said they would do and provided a reasonable cost saving over our previous supplier.”

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Posted 5 years ago

Thank you very much for your feedback. Glad you found our process very simple and we were able to be of assistance to you and your business.

Posted 5 years ago

Novus Pay is rated 4.8 based on 117 reviews