NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,137 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, I can't write a review of the product as I haven't received it yet. The courier services, PBT, are letting you down. Although they say it is delivered, it isn't. Once delivered to a Rural Delivery Depot they say it is delivered when it hasn't reached its final destination. This particular courier service has a history of delivering to the wrong Rural Delivery Depot.”

Helpful Report

Posted 2 years ago

Hi Sue, thanks for the review. I can see that the parcel was handed from PBT to NZ Post to complete the rural delivery. It is showing that it is still in transit with NZ Post and they have reported delays in Auckland of up to 10 days leading up to Christmas. PBT has been exceptional with its service but like any courier, company issues can arise from time to time. Please make contact with NZ Post as it has not been delivered by them and they will have the best geographical knowledge of your address and can put you in touch with the driver. If the parcel shows as delivered on the NZ Post tracking when it has not been please make contact with us so we can assist in locating a lost parcel. Regards Todd

Posted 2 years ago

“Just love Noxen ponchos for kids .A Brilliant product & brilliant service!”

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Posted 2 years ago

“Fantastic product and amazing service ❤️”

NOXEN 5 star review on 27th December 2021

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Posted 2 years ago

“Kids love their new Noxen poncho and have practically been living in them since Christmas. Nice soft material, great quality. Thanks!”

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Posted 2 years ago

“Excellent product and service! Love my hooded towel and will be great for beach trips!”

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Posted 2 years ago

“The family are delighted with their Christmas presents”

NOXEN 5 star review on 26th December 2021

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Posted 2 years ago

Wicked Lynn!!! Such a cool photo, thanks so much!!!

Posted 2 years ago

“Great service, loved how you called when out of stock and solution sorted”

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Posted 2 years ago

“Love our Noxen towels, the kids have used them every day since getting them, love how easy they are to throw on when they get out of the water. The quality is amazing, so glad we purchased them.”

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Posted 2 years ago

“Great quality and wonderful customer service.”

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Posted 2 years ago

“Purchased a hat for my partner and she absolutely loves it! Awesome thin, stiff brim was exactly what I was looking for and even came with a nice bag. Removable/ adjustable feather is a really nice touch. Very quick delivery and super happy with the purchase - absolutely worth the $$”

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Posted 2 years ago

“Great service, great products”

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Posted 2 years ago

“Absolutely thrilled with the purchase! Excellent quality hat fits perfectly and looks fabulous on! Thank you ❤️”

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Posted 2 years ago

“Amazing service and the best quality hooded towels on the market. Can’t wait to see my kids all bundled up warm and dry, down at the beach or out camping!”

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Posted 2 years ago

“Great products and service.”

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Posted 2 years ago

“Great product and super fast delivery. Love it!”

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Posted 2 years ago

“Super happy with the purchase - have been on the lookout for a hat like that for quite some time - great fit, awesome quality and friendly customer service, so a big thank you from a very happy customer!”

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Posted 2 years ago

“Super happy with the prompt delivery - thank you! The item is a Christmas present for a grandson so I haven't seen his expression of joy yet! Merry Christmas!”

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Posted 2 years ago

“Absolutely over the moon with my purchase . The presentation was more than I expected. I bought the hat as a birthday present and she loved it ! Will definitely be looking to making more purchases 👍🏻”

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Posted 2 years ago

“The process was brilliant. Waiting until after Xmas to check the quality as I had to hide it and haven’t checked yet.”

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Posted 2 years ago

“Great service and product highly recommend”

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Posted 2 years ago

NOXEN is rated 4.9 based on 1,137 reviews