NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,137 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome experience with my first Noxen online purchase which is a Christmas pressie shhhhh :) Love the story behind Noxen & handwritten thank you note & I'm positive the pressie will go down very well soon!”

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Posted 3 years ago

Great review Marina! We are always trying to improve the online experience and are happy it was good! We love writing the notes :)

Posted 3 years ago

“Love the poncho and rashies the kids will be stoked with their xmas pressies”

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Posted 3 years ago

Santa NOXEN in the house! Thank you Melissa!

Posted 3 years ago

“The poncho towel arrived today, and it is just lovely. Wishing I’d ordered more....I wasn’t sure quite how soft they’d be (very), or whether they’d be any grow room (plenty) for my tweens. It’s gonna make beach trips and pool days SO much easier, for changing and for keeping our glasses safe. Very happy!”

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Posted 3 years ago

What a stellar review!!! I will be happy to honour the pricing you received should you order again in the future :)

Posted 3 years ago

“Excellent customer service and communication. Love these towels, they are light weight, dry well and are exactly what we were looking for. Thanks Team Noxen”

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Posted 3 years ago

Thanks very much Ian! Appreciate you taking the time to complete the review! Cheers :)

Posted 3 years ago

“Using the internet, their on-line service was very easy to use, and pick was in Papamoa, so really good for me. Cant really review the products as they are all Christmas presents, but they looked very good, before I neatly wrapped the up”

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Posted 3 years ago

Glad to hear the online experience was easy!

Posted 3 years ago

“Quick shipping, great product. I have been after a suitable towel poncho for my husband for years that doesn’t cost the earth and is good quality and this was it!”

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Posted 3 years ago

Lauren this is so great to hear, this is exactly the target we set out to achieve!

Posted 3 years ago

“I love my new top and can't wait for my next purchase.”

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Posted 3 years ago

Thank you Chloe!!!!!

Posted 3 years ago

“Did my research and really excited to buy noxen ponchos for Xmas gifts. Unfortunately every option I chose (except my own) was not available till 2021. Very disappointed as so many adverts for black Friday but so little stock. Tried to support local but had to purchase 4 elsewhere”

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Posted 3 years ago

“Amazing Todd your a legend, Thanks again 😊”

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Posted 3 years ago

Cheers Paul!!!

Posted 3 years ago

“We bought the Pro for my two teenagers and myself. Love the zipped pockets and the soft lining in the pockets! Love the soft outer and terry inner. Great product”

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Posted 3 years ago

What an awesome review, thanks so much for the detail you have put in, these are so valuable :)

Posted 3 years ago

“Products were ready for collection within hours of placing the order. Collection was seamless. The hooded towels are Christmas presents for our kids so can’t comment on them yet, but they look great and I know the kids are going to love them!”

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Posted 3 years ago

It's always fulfilling to get an order ready as quickly as possible and the fact you have noted this in the review made my day! I'm sure the kids will love them, cheers!

Posted 3 years ago

“Easy hassle free, goods arrived in a timely manner”

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Posted 3 years ago

Awesome, glad to hear it Graham!

Posted 3 years ago

“Colours look amazing, thank you for speedy delivery.”

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Posted 3 years ago

Thanks Maree!

Posted 3 years ago

“Great service as usual. Pleasure to deal with Todd - helpful as always. Awesome tanks as well.”

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Posted 3 years ago

Always lovely to interact with you Lesley, thanks for the ongoing support :)

Posted 3 years ago

“Product seems good although we haven’t used it yet as it is a Xmas pressie. Customer service was average, had issues with local pick up. Had to make two trips to find my towel which was a bit disappointing.”

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Posted 3 years ago

Thanks for the feedback Cassie. I have further refined the pick up instructions to make sure this doesn't happen again. We're gutted you needed to make a second trip. Thanks :)

Posted 3 years ago

“Great company to deal with, product was good quality and shipment arrived quick”

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Posted 3 years ago

Thank you very much for taking the time to complete the review. These are very helpful! Cheers :)

Posted 3 years ago

“Quick service, great product. Cant wait to wrap up and put under the Christmas Tree”

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Posted 3 years ago

Thanks Danielle!!!

Posted 3 years ago

“Amazing customer service! Fast and quick turnaround at replying to emails re stock queries etc. Awesome towels cant wait to give to kids for xmas!”

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Posted 3 years ago

You nailed it, we nailed it, many thanks!!!

Posted 3 years ago

“Very happy with our order thank you”

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Posted 3 years ago

Thanks for the review Keleigh :)

Posted 3 years ago

“Love these towels! Awesome service too :)”

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Posted 3 years ago

Cheers Erica, much appreciated!!

Posted 3 years ago

NOXEN is rated 4.9 based on 1,137 reviews