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NOXEN Reviews

4.9 Rating 1,137 Reviews
99 %
of reviewers recommend NOXEN
4.9
Based on 1,137 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read NOXEN Reviews
Love, love, love our Noxen towelees (ponchos!). Super quality, look amazing and so practical for taking away to the beach. This is a great kiwi business with fantastic customer support!
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Posted 3 years ago
Awwww thanks Carly, such a nice review :)
Posted 3 years ago
Kia ora, ordered my poncho online knowing there was a backorder. Great communication with Todd/Noxen replying back to any question l may have. Was emailed when backorders where getting sent out, order arrived not long after that. Decided to order some more gears, and delivery arrived a few days later. Great service and comms. Cheers Todd/Noxen
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Posted 3 years ago
Thanks Vicki! It was a pleasure dealing with you and your review is very much appreciate as it helps our future customers :)
Posted 3 years ago
The information on the website and communication from Noxen was great. High quality product, would definitely recommend.
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Posted 3 years ago
We're stoked to hear that about the information, we are always trying to improve. Cheers Selina!
Posted 3 years ago
Awesome soft, durable towels for the whole family!
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Posted 3 years ago
Cheers for the review Shari, much appreciated :)
Posted 3 years ago
Great friendly service, great product! Will be back for more
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Posted 3 years ago
Thank you Tara! See you soon!
Posted 3 years ago
We love our noxen towels and have just bought another one! They wash so well and dry really quickly. They’re great quality. Such good customer service too.
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Posted 3 years ago
Thanks so much for the quality review, so helpful pointing out the way our towels wash. Cheers Tenielle!
Posted 3 years ago
Great customer service. Great towels. Very comfortable and perfect for the kids to put on after the swimming lessons. Thank you
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Posted 3 years ago
Excellent to hear, it's certainly ramping up for the swimming lesson season! Cheers Natalia :)
Posted 3 years ago
So pleased with my purchase and the great advice about sizing of the item I purchased, highly recommend there service. Sharon
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Posted 3 years ago
Thanks so great to hear about the service but specifically the sizing advice as we have refined this over the last few months. Thanks Sharon!
Posted 3 years ago
A switched on, upbeat company with a great product and great customer service.
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Posted 3 years ago
Slam dunk review, that's all the things we are aiming for!! Cheers Janet :)
Posted 3 years ago
Awesome service and great product, this will be my first purchase of many.
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Posted 3 years ago
Thanks Debbie, we look forward to more :)
Posted 3 years ago
Purchased some hooded towels. Wasn’t sure of a colour so contacted Todd and he kindly sent through a photo of the towel which was very helpful. We found out about these from friends who had already purchased some. We love ours!!!! A must to have!!!
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Posted 3 years ago
That's a solid review and shows the power of people. Always happy to communicate to ensure a smooth experience. Thanks Kate!
Posted 3 years ago
Lovely quality, beautiful colour, great communication.
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Posted 3 years ago
So good to hear Elizabeth, thanks very much :)
Posted 3 years ago
Awesome product and awesome people to deal with. Have forwarded on to all my friends
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Posted 3 years ago
Cheers for sharing the love William, many thanks!!!
Posted 3 years ago
We only just discovered this brand, and are really proud to support them as fellow kiwis and beachlovers.They have been prompt in replying to messages and super professional.We love their range of clothing and hope they flourish as a surf label business.
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Posted 3 years ago
Awwww Fiona!! Such a nice review, thanks so much!!
Posted 3 years ago
Great quality, so thick and lush. Wish I have brought at beginning of summer but will till get a load of use. Big enough to change under, and should eliminate the towel/sand/seat/car debarcle every time we go to the beach.
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Posted 3 years ago
That's a great review Haylee, sounds like you are using it as it's designed! Don't worry it will get plenty of use over winter as a dressing gown!!
Posted 3 years ago
Great products - we purchased two poncho towels and they're brilliant, really happy with them. We've only just come across Noxen, but we're super impressed with them as a business.
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Posted 3 years ago
We love engaging with new customers and even more pleased to hear the interactions were good. Thanks Ellie!
Posted 3 years ago
Really happy with the service and the product. Cool brand doing cool things great to support local
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Posted 3 years ago
Glad to hear Nicholas, we really appreciate those comments :)
Posted 3 years ago
Awesome products!
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Posted 3 years ago
Thanks Sahar!
Posted 3 years ago
Excellent product excellent service. Love it!!
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Posted 3 years ago
Thanks Annabelle!!!
Posted 3 years ago
Perfect product and amazing communication!
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Posted 3 years ago
Great to hear, thanks Daisuke!!!
Posted 3 years ago
NOXEN is rated 4.9 based on 1,137 reviews