NuBrakes Mobile Brake Repair Reviews

Name: NuBrakes Mobile Brake Repair
Address: 2028 E Ben White Blvd, #240-9317, Austin, Texas
Rating: 4.95

5.0 Rating 2,919 Reviews

99 %

of reviewers recommend NuBrakes Mobile Brake Repair

Company Reviews

Metrics

Info

5.0

Based on 2,919 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Customer Service	4.9 out of 5

About NuBrakes Mobile Brake Repair:

NuBrakes is a mobile brake repair service with operations across Austin, Dallas-Fort Worth, Houston, and San Antonio. Our mobile brake techs come to you and replace your brakes at your home, office or apartment for up to 40% less than taking it to a local brake shop. Need a repair? Get a free quote online in minutes!

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NuBrakes Mobile Brake Repair 5 star review on 1st January 2024

Anonymous

Anonymous // 01/01/2019

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“Tim was great. He fixed everything and I appreciated him coming to fix my breaks.”

Helpful Report

(Austin) - Posted 1 year ago

“I called new brakes because I thought I might need new brake pads based on how my brakes were feeling. The technician was prompt, friendly and professional. As it turns out my brakes are still good. I appreciated his honesty and will definitely give them a call when the time comes for new brakes. Overall, dealing with NuBrakes was a great experience.”

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(Dallas) - Posted 1 year ago

“Prompt and friendly service right to my door. Couldn’t ask for a better experience”

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(Dallas) - Posted 1 year ago

“Wonderful! Best car service ever - came next day - performed while at work. No sitting in shop waiting room. Performed pre-agreed upon service perfectly. Will definitely use again”

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(Dallas) - Posted 1 year ago

“On time, quick and efficient service! Michael was awesome. We will be using this company from now on. It’s a no brainer”

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(Dallas) - Posted 1 year ago

“Great service on site. Very polite technician very capable great work.”

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(Dallas) - Posted 1 year ago

“Worked around my schedule for me while I was working. Would definitely recommend if you hate going to the shop and wait for hours to get your brake fixed!”

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(Dallas) - Posted 1 year ago

“On time, the service was great. He explained everything and repaired it quickly. Test drove the vehicle before he left. Would use this service again and recommend this company to anyone who wants great service at their home.”

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(Austin) - Posted 1 year ago

“There was no repairs, because after Richard service my car he said I didn't need any brake service, that I could go another 6 month thru a year . So glad re took a look because the guys at NTB said I did needed my rear back brakes.”

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(Austin) - Posted 1 year ago

“My repair tech Derek was fantastic! Took care of my needs quickly and professionally. He took care of my brakes and when I mentioned tire rotation he added the service for me even though he had to go back as he was already halfway finished with the job. Cant recommend them enough and will be telling everyone I know. Great job very fair price and will be using them again”

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(Dallas) - Posted 1 year ago

“Quick and friendly service.”

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(Dallas) - Posted 1 year ago

“So convenient and cost effective way to do your brakes. They don’t try and upsell you and are honest with what needs to be done. This is the second time I did my brakes with them and definitely won’t be the the last!!”

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(Dallas) - Posted 1 year ago

“My car had other issues besides the brakes so it couldn’t be fixed, but the technician who arrived was timely, professional and courteous. I would call NuBrakes again.”

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(Houston) - Posted 1 year ago

“This is the second time I have used Nubrakes and a service and the work completed by Michael was exemplary and much appreciated. This was actually a warranty service so greatly appreciate the willingness to take care of that. Michael had some great suggestions and took care of everything.”

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(Dallas) - Posted 1 year ago

“Very convenient and easy to communicate with.”

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(Dallas) - Posted 1 year ago

“Very helpful and friendly people! On time and do a great and honest job!”

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(Dallas) - Posted 1 year ago

“Don’t like to be objectified as a woman? Stay awayyyyy. Don’t like your credit card to be charged without your knowledge or authorization? Stay awayyyyy. The technician told me I needed rotors which was arguable and then before leaving hit on me and told me to contact him at the number he was texting me from. Nubrakes then charged a card I had on file from over two years ago without authorization. I specifically used this service as I wanted to take advantage of BNPL. Now I have a $700 charge on my credit card that I NEVER approved and they refuse to do anything about it. “Sorry. You’re supposed to tell your technician before.” WTF? I used this service because I work long hours and am constantly on the computer/phone for my own job. It was 10million degrees outside…I ran in and out as my job permitted to check in with the tech and at the end I received a text that service was complete. I went outside and the technician told me I would receive a link to pay. I received a link to “add a new credit card” that’s all the link said. Before I could contact NB about payment, I find out they charged a card they KEPT on FILE from YEARS ago. No invoice, no bill of service, no nothing. They just ran my card without authorization and then blamed me for the inexcusable experience. I received an invoice DAYS later ONLY after I requested it from them. What kind of company operates this way? That’s insane. NEVER AGAIN. Take a long walk off a short pier, NuBrakes.”

Helpful Report

Posted 1 year ago

“NuBrakes Mobil Brake service speaks for itself. With being from out of town visiting family, it was refreshing to find this professional company. From the initial contact, scheduling, to the tech showing up onsite, inspecting the brakes, communication on what was needed to completing the repair was definitely above par and professional! Michael took the time to answer my queuing and offer an honest opinion. His recommendations were spot on along with being on time, efficient, and professional. I highly recommend this honest and trustworthy company!”

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(Dallas) - Posted 1 year ago

“Front brakes changed by Derrick who was excellent. Will use your services again... Thanks”

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(Dallas) - Posted 1 year ago

“Billy was courteous and professional I appreciate the honesty of your company and will be happy to refer you to my friends and family and I will be using you in the future.”

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(Dallas) - Posted 1 year ago

NuBrakes Mobile Brake Repair is rated 5.0 based on 2,919 reviews