Nustone Reviews

Name: Nustone
Rating: 4.10

4.1 Rating 131 Reviews

77 %

of reviewers recommend Nustone

Company Reviews

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Metrics

4.1

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1206 700 599

Email:

vinnie@nustone.co.uk

Location:

Dobbies Lane, Marks Tey, Essex
CO6 1EP

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Ashley

Jamie Hayward

Paul Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery excellent quality had two broken paving stones across two packs in transit would highly recommend for price and quality”

Helpful Report

Posted 4 years ago

Hi Dennis, Thank you for your order with us! We pride ourselves on offering a speedy service and high-quality products at the best price possible and it's great to hear that we could do this for you. If there is anything else we can help with at all, please don't hesitate to contact us again! Kind regards, The Nustone Team

Posted 4 years ago

“A good price, quick & easy delivery.”

Helpful Report

Posted 4 years ago

Thank you for your order with us! It's great to hear that we could offer you a good price and a seamless delivery. If there is anything we can do for you in the future, please don't hesitate to reach out to us again. We would be happy to help! Kind regards, The Nustone Team

Posted 4 years ago

“Came on time and well packed, great colours and quality. Second patio we have laid using Nustone flags and really pleased that they both look great together, still need to finish phase 3 on the garden but looking great!!”

Helpful Report

Posted 4 years ago

Hi Terry, Thank you for your order with us. We're always pleased to hear that you are happy with the quality of the stone and the outcome of your project. If there is anything we can do for you in the future, please don't hesitate to contact us again! Kind regards, The Nustone Team

Posted 4 years ago

“Got 5 crates of Kalanda grey sandstone look great cheaper than anywhere else kept up to date on delivery came on time would recommend to anyone.Great service helpful staff. Waited two weeks for delivery through corona virus no problem to me due to circumstances that was quite quick.”

Helpful Report

Posted 4 years ago

Thank you for your order with us! We're pleased to hear that we could offer you a good, competitive price on the stone that you needed with great service and a quick delivery during lockdown! We hope that you enjoy your new space! Kind regards, The Nustone Team

Posted 4 years ago

“Great service from a lovely company”

Helpful Report

Posted 4 years ago

Thank you, Ricky! :)

Posted 4 years ago

“Buying porcelain slabs during lockdown was quite a difficult task, stores shut, samples were difficult to come by. Thankfully I came across Nustone and in particular the sales representive Jack. He spent a considerable amount of time answering all my questions (I wanted a particular type of slab) and sent me numerous photos and specification sheets. On this basis I placed an order and I couldn't be happier with the porcelain slabs. I highly recommend Nustone for their product, their price and the service.”

Helpful Report

Posted 4 years ago

HI Carmy, Thank you for choosing Nustone! We are always happy to help in any way possible are it's great to hear that you were pleased with the high level of service that we offer. We hope that you enjoy your new patio space for years to come and if there is anything else we can do for you, please don't hesitate to contact us again! Kind regards, The Nustone Team

Posted 4 years ago

“Great service and great product. Arrived at the given time and placed on my driveway. from 110 slate slabs we had a couple with hairline cracks but these can be used for cuts. would recomend this company without hesitation. Once the project is finished next year (it includes a pondless waterfall) I will upload photos for your monthley competition. thanks again”

Helpful Report

Posted 4 years ago

Hi Rob, Thank you for your order with us. It's great to hear that you were pleased with the service as well as the product and we look forward to seeing your images once the project is complete! If there is anything else we can do for you in the meantime, we would be happy to help. Kind regards, The Nustone Team

Posted 4 years ago

“Great quality, price and service!”

Helpful Report

Posted 4 years ago

Thank you, Sarah! :)

Posted 4 years ago

“Very good service and great product would use again and recommend”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for choosing Nustone. It's great to hear that you were pleased with the service and products that you've received. If there is anything else we can do for you, please don't hesitate to reach out to us again. Kind regards, The Nustone Team

Posted 4 years ago

“We used Mint Fossil Sandstone for our patio and various pathways at the front and rear of the house, including our new games room/bar area. The service we received was excellent, from first enquiry (these stones were out of stock when we first look but we received notification that we could pre order as promised by Jack), right up to delivery, which was on time. The stones are gorgeous too. We’ll use Nustone again and recommend to our friends. Thanks!”

Helpful Report

Posted 4 years ago

Hi Carl, Thank you for your order with us! We're glad to hear that you were happy with the level of service you received, as well as the product and on-time delivery! We hope that you enjoy your new space for many years to come and if there is anything else we can do for you in the future, we would love to hear from you again. :) Kind regards, The Nustone Team

Posted 4 years ago

“Brilliant service, lovely tiles. Thankyou.”

Helpful Report

Posted 4 years ago

Hi Sara, Thank you for choosing Nustone and for your kind words! :)

Posted 4 years ago

“Having never purchased from Nustone before, finding them on line, and reading the reviews I decided to buy three large pallets of Brazilian black slate. Their customer service was exceptional and I was kept up to date at every stage of my order. The delivery driver was also very helpful. The slate is stunning! It is perfect and the terrace has made my house look amazing! I am thrilled and would not hesitate to recommend this company and their staff. Thank you !”

Helpful Report

Posted 4 years ago

Hi Ann, Thank you for your order with us! We're very pleased to hear that we have been able to offer you a great experience from start to finish. The Brazilian Black Slate Paving is a great choice and we hope that you enjoy your new patio! :) If there is anything else that we can do for you in the future, we would be happy to help! Kind regards, The Nustone Team

Posted 4 years ago

“Great service nice product definitely use company again.and very helpful.”

Helpful Report

Posted 4 years ago

Hi Nick, Thank you for your order with us. This is great to hear and we look forward to hearing from you again in the future! Kind regards, The Nustone Team

Posted 4 years ago

“The staff were really helpful they even rang me to inform me that they were getting a delivery which I thought was nice of them easy to order arrived on time And really Pleased with cost and the goods”

Helpful Report

Posted 4 years ago

Hi Anthony, Thank you for your order with us. We're glad that we were able to keep you updated and that your goods arrived on time! We hope that you are able to enjoy your new patio space for years to come and if there is anything else we can do for you in the future, please don't hesitate to reach out to us again. Kind regards, The Nustone Team

Posted 4 years ago

“Very good service from Nu stone, had a few order now and the quality and prices are spot on. Also very quick to sort any problems. Well recommend... and thank you to jack who is always happy to help.”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for your kind words! We are always happy to help and we look forward to hearing from you again soon! Kind regards, The Nustone Team

Posted 4 years ago

“Great product and even better customer service. Couldn’t be happier with Nustone!”

Helpful Report

Posted 4 years ago

Thanks, Adam! This is always great to hear!

Posted 4 years ago

“Fantastic Customer Service, and extremely impressed with the quality patio slabs. Paid extra for express delivery but definitely worth it as the order was delivered in less than 48 hours within the specified time slot. Definitely recommend!”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for your kind words. We're pleased to hear that we could get your goods to you ASAP and that you are happy with the quality of the product! We hope that you are enjoy your new space for many years to come and if there is anything else we can do for you in the future, we would be happy to help! Kind regards, The Nustone Team

Posted 4 years ago

“Great look, quality product. Simple ordering and excellent delivery service. Spot on.”

Helpful Report

Posted 4 years ago

Hi Joshua, Thank you for your order with us. It's great to hear that we've been able to offer you a nice and easy ordering experience and a smooth delivery! The image of the finished project looks great and we hope that you are able to enjoy your new space for years to come. If there is anything else we can do for you, please don't hesitate to reach out to us again. Kind regards, The Nustone Team

Posted 4 years ago

“We are really pleased with our new patio! It has transformed our garden. We purchased Sawn Mint Indian Sandstone back in April, when any type of delivery was near on impossible due to lockdown; however our delivery arrived in 5 days! Highly recommend Nustone.”

Helpful Report

Posted 4 years ago

Hi Lisa, It's great to hear that you're pleased with your garden transformation! We've been working hard all throughout lockdown to keep deliveries arriving on time and we're glad that we could make it happen for you! Kind regards, The Nustone Team

Posted 4 years ago

“Patio is so beautiful we’re looking to do an second in our garden!”

Helpful Report

Posted 4 years ago

Hi Charlotte, We're glad that you like it so much that you're going for a second! We look forward to helping out again. :)

Posted 4 years ago

Nustone is rated 4.1 based on 131 reviews