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Nustone Reviews

4.1 Rating 131 Reviews
C-
Happiness Grade
Read Nustone Reviews

About Nustone:

Trusted by the trade and budding DIYers across the UK, we are a one-stop-shop for quality exterior and interior Natural Stone Paving and Porcelain Paving.

We have come a long way since our humble beginnings back in 2007 and, with over 100,000 customers across the UK, we love to help create unique spaces! All members of our customer service management team hold years of experience in the homes and gardens industry, meaning that, when you choose Nustone, you’re dealing with professionals.

“Brilliant”, “helpful”, “polite”, “value for money”, “quality product” … We don’t want to toot our own horn but these are just a handful of phrases our customers have muttered that left a smile on our face! Here at Nustone, providing a quality product at competitive prices has always been a focus because a beautiful home doesn’t have to cost the earth!

Better Paving. Better Prices!

Visit Website

Phone:

1206 700 599

Email:

vinnie@nustone.co.uk

Location:

Dobbies Lane, Marks Tey, Essex

C-

Delivery - Average

57.14%
Industry Average
On the day of delivery we were notified that delivery had failed due to access issues.
posted 8 months ago - Catherine Butcher
I ordered nearly £1000 of slabs, my contractor wasn't starting work until a couple of days after delivery.
posted 11 months ago - Miss Sarah L Thompson
Again I was short of slabs so I order same ones again with express delivery.
posted 1 year ago - Nadeem Sabir
They subcontract everything out, manufacturing, packaging, delivery and don't actually have a clue what's going on and really couldn't care less about the customer experience.
posted 3 years ago - Craig
look into your delivery provider! And look after your customers.
posted 3 years ago - Joanne Cavanagh
Initial delivery and payment was ok, however some slabs were damaged.. emailed and rang several times with no response. Quick enough to take your money but forget trying to resolve any issues you may have.. disappointing.
posted 3 years ago - Anonymous
Lack of communication as to when delivery would be made, had to chase a few times. Aprrox 4 sqm was unusable due to being cracked or damaged in corners.
posted 4 years ago - Katrina
I then received an email from Palletways stating that the order had been accepted for delivery.
posted 5 years ago - Wayne Roberts
Awful from start to finish, poor service, poor delivery and poor products. Avoid at all costs.
posted 5 years ago - Anonymous
Terrible customer service, kept promising delivery, which never happened, i took several days off to ensure i was in on delivery day, which never happened.
posted 6 years ago - Anonymous