Nustone Reviews

Name: Nustone
Rating: 4.10

4.1 Rating 131 Reviews

77 %

of reviewers recommend Nustone

Company Reviews

Questions

Metrics

4.1

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1206 700 599

Email:

vinnie@nustone.co.uk

Location:

Dobbies Lane, Marks Tey, Essex
CO6 1EP

Write Your review

Tell us how Nustone made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ashley

Jamie Hayward

Paul Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some items came damaged, but Nustone resolved the issue”

Helpful Report

Posted 2 years ago

“expertly packaged and shipped ordered too many had no problem selling them”

Helpful Report

Posted 4 years ago

Hi Maurice, Thank you for your order with us. We're glad to hear that everything was up to scratch and that you were able to sell on the excess slabs too! If there is anything else we can do for you, please don't hesitate to ask. We would be more than happy to help. Kind regards, The Nustone Team

Posted 4 years ago

“Love the slabs,delivery was excellent arrived when they stated,however there were a few chipped slabs and a couple broken. Luckily we had enough.”

Helpful Report

Posted 4 years ago

Hi Christopher, Thank you for your kind words. We're sorry to hear that you had a few breakages in transit, but we have a simple claims procedure for this and are always happy to refund or replace anything affected. If there is anything else we can do for you in the future, we would be happy to help! Kind regards, The Nustone Team

Posted 4 years ago

“Quality and delivery was as expected. Nothing to moan or complain but small discount would be good! ☺️”

Helpful Report

Posted 4 years ago

Thank you for your order with us, Sachin! If we can do anything else for you in the future, we'd be happy to help. The Nustone Team

Posted 4 years ago

“Great price and delivered quickly although in lockdown.”

Helpful Report

Posted 4 years ago

Hi Tracy, We pride ourselves on our competitive prices and fast delivery so this is great to hear! :) Kind regards, The Nustone Team

Posted 4 years ago

“Ordering was easy and delivered when they said , patio is as described and looks great , will definitely use again”

Helpful Report

Posted 4 years ago

Thank you for your order with us, Sean. We look forward to hearing from you again in the future! Kind regards, The Nustone Team

Posted 4 years ago

“Product I purchased was excellent. 1st delivery arrived with no issues, 2nd delivery however was late. After I called and queried this arrived the next day. Friendly team and great products. I've purchased many products from Nustone and will continue too.”

Helpful Report

Posted 5 years ago

Hi Andrew, Thank you for your order with us! We always love to hear that our customers are happy with the quality of the product and service that we offer! It's great to know that we were able to chase up your second delivery and get it to you the following day too! We look forward to speaking with you again in the future! Kind regards, The Nustone Team

Posted 5 years ago

“Quality of the stone is good and delivery was within 4-5 days”

Helpful Report

Posted 5 years ago

Morning Gino, Thank you for your order with us. We're pleased to hear that you were happy with the quality of the stone that we provide, as well as our delivery times! If there is anything we can do for you in the future, please don't hesitate to contact us again. You can reach us on 01206 700 599 or via email at support@nustone.co.uk. Kind regards, The Nustone Team

Posted 5 years ago

Nustone is rated 4.1 based on 131 reviews