O2 Reviews

“ This would be 5 star review but unfortunately I had to call twice and wait on hold for a long time to resolve my issue, but other than that the service was fantastic. ”

“ Went to 02 in Westfield (Stratford) yesterday and to O2 in the O2 today and must congratulate both shops on the work they have done to keep everyone Covid safe. The entrance to the shops are closed with a "rope" barrier, there is plenty of hand sanitizer, the seats are placed behind lines on the floor, there are acrylic barriers everywhere and the staff wear masks. As well as this the service was great! Must recommend! ”

“ I am shocked to see so many bad reviews, been with them about 10 years and always any issue I had got resolved. In my mind they are the top company with the best customer service. Please do not ever let me down💖 ”

“ Absolutely poor customer service. Not recommended to anybody. ”

“ Today I spoke with Ramajor from O2, his customer service was outstanding, he went above and beyond and i would happily deal with someone like this everyday. He was understanding of my needs, tried everything he could to offer me the best deal and thank you to his support I came away with a great deal and the phone I wanted. Highly recommend ”

“ Would just like to personally thank Shelley Barnes at O2 customer service she resolved an issue today with my phones which I did not think was possible, it is sales advisors like you which makes me continue to stay with O2 as my network provider. Amazing job thank you so much. ”

“ After years with 02 I ended my contract with this company as the customer service is appalling and non-existent. O2 customer services will not have a clue how to deal with simple complaints ”

“ Outstanding customer service at theTrowbridge O2 store from Ethan the team leader and Brad. Nothing was too much trouble for them helping me set up my new phone and transferring all of my information. The Trowbridge team made me feel welcome and were extremely efficient and helpful. ”

“ Attentive, helpful service. ”

“ Provided excellent levels of customer service, extremely helpful and gave me a discount to make things easier for me, brilliant thank you ”