Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.83

3.8 Rating 1,747 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

Questions

Visit Website

Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

Write Your review

Tell us how Oak Furniture Land made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful staff ... Kept within the time scale and time slot of delivery”

Helpful Report

(Oak Furniture Land Guildford) - Posted 8 years ago

“Friendly efficient service without being pushy. Pleasant store to walk around. Delivery team very helpful and careful.”

Helpful Report

(Oak Furniture Land Taunton) - Posted 8 years ago

“The furniture was very well packed, perhaps a little too well as it took quite a long time for us to undo the wrapping and we are still disposing of it - it was delivered on 25th February! As mentioned previously the opportunity of having assistance with the unpacking and putting together, as in the case of the display cabinet - which needed the top half to be lifted onto the base unit, would have been useful. Younger purchasers would probably be able to deal easily with this but not older people. The opportunity to purchase some assistance would have made life much easier.”

Helpful Report

(Oak Furniture Land Reading) - Posted 8 years ago

“Sir. My wife are very satisfied with the product we purchased - and the price was good value for money. The delivery was as promised. Regards Ray & Lynne Sullivan”

Helpful Report

(Oak Furniture Land Bolton) - Posted 8 years ago

“Efficient and reliable; communication of - and adherence to - delivery times excellent.”

Helpful Report

(Oak Furniture Land Farnham) - Posted 8 years ago

“Very pleased with the furniture we purchased”

Helpful Report

(Oak Furniture Land Gateshead) - Posted 8 years ago

“Good service in shop and delivery time as advised”

Helpful Report

(Oak Furniture Land Stevenage) - Posted 8 years ago

“Lovely tv cabinet,I love it”

Helpful Report

(Oak Furniture Land Solihull) - Posted 8 years ago

“I was going to give you a call but as you have now emailed me I will now explain. All my furniture is lovely but not happy with my wardrobe as its looks like some on the wood stain has marked my door also I have a small scratch mark just below one of the handle on my wardrobe. Also on another part of the door there is quite a large area where it's much lighter due to lots of knots in the wood so making the wardrobe door look odd. If this could be amended and get someone out to have a look at it for me. The other items are all fine. Kind regards Mrs Helliar”

Helpful Report

(Oak Furniture Land Taunton) - Posted 8 years ago

“Very good products, delivery and receipt of goods flawless”

Helpful Report

(Oak Furniture Land Glasgow) - Posted 8 years ago

“During February 2016 I took delivery of a bed and mattress from Oak furniture land. The delivery men were polite, helpful and completed the task in a professional manner. Job well-done. Unfortunately the delivery took a sour note when I was handed a ‘card’ asking me to unpack the bed and mattress and report any issues within 24 hours of receipt. This was not practical as room decoration was incomplete and there was no available space in the bedroom for the next few weeks. I emailed Oak Furniture Land requesting an extension to allow time to complete the decoration but their proposal was limited to one week. I found this small-minded approach disappointing and stressful particularly as the Consumer Rights Act gives me the opportunity to return goods within the first 6 months if they are not “fit for purpose” or not of a “satisfactory quality”. The bed and mattress are now in place and as expected appear to be in good condition and blend in very pleasantly with the surrounding furniture. Notwithstanding that, it is most regrettable this company was not able to take the high ground at the beginning and have more confidence in the quality of their goods to grant me a relatively and modest short extension. Perhaps Oak Furniture Land will learn from this experience and modify the 24 hour deadline to wording that is more in line and more appropriate with Consumer Rights. I do hope there is an improvement to the wording of the ‘card’ as customers should not ever be placed in an unreasonably, uncomfortable position and subjected to unnecessary, undue pressure. AND Oak Furniture Land does have very good products on display and such inappropriate after-sales wording should not be allowed to impede even more sales.”

Helpful Report

Posted 8 years ago

“Great product. Great service. Great piece of furniture xx”

Helpful Report

Posted 8 years ago

“Great customer service. Fantastic selection of furniture.”

Helpful Report

(Oak Furniture Land Belfast Ð Boucher Road) - Posted 8 years ago

“Really pleased wit the furniture we brought it looks lovely The salesman was really helpful and knowledgeable. Delivery was quick and I was informed first by text then a phone call to say they were on there way.”

Helpful Report

Posted 8 years ago

“Good quality service & price”

Helpful Report

Posted 8 years ago

“Excellent communication, fab delivery, good value for money furniture”

Helpful Report

Posted 8 years ago

“Has a high class furniture look and is well built and will last a long time.”

Helpful Report

Posted 8 years ago

“The small acacia sideboard looks good and holds quite a lot. It is a good product, reasonably priced and was delivered very quickly.”

Helpful Report

Posted 8 years ago

“I ordered a tin of wax for my furniture that wasn't delivered with it, after calling the shop was advised that it would be sent over in the next few days that was 3 weeks ago and still no wax!”

Helpful Report

Posted 8 years ago

“Both pieces that I bought were of very good quality and just what I wanted. One was bought at their shop and one ordered on line. Both arrived exactly when they promised.”

Helpful Report

Posted 8 years ago

Oak Furniture Land is rated 3.8 based on 1,747 reviews