Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.83

3.8 Rating 1,753 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 2 star review on 25th September 2024

Nadejda Pattiyage

Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Anonymous

Anonymous // 01/01/2019

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“Great service, good price”

Helpful Report

(Oak Furniture Land Stevenage) - Posted 8 years ago

“We were happy that the Sales Assistants allowed us to look around in our own time and not harass us.”

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(Oak Furniture Land Brighton) - Posted 8 years ago

“lovely solid furniture, well packed, there is no way it should be damaged when it arrives. we bought table and chairs,a sideboard,and a nest of tables and couldn't be happier with our purchase.”

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(Oak Furniture Land Dundee) - Posted 8 years ago

“Very happy also brought puff as well very pleased xx”

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(Oak Furniture Land Farnham) - Posted 8 years ago

“Classic looking stylish great for the price well done oak land”

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(Oak Furniture Land Online) - Posted 8 years ago

“Great service and delivery of my new sofa in just 9 days”

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(Oak Furniture Land Milton Keynes) - Posted 8 years ago

“Staff at the shop were very good and very helpful not pushy a first class experience”

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(Oak Furniture Land Brighton) - Posted 8 years ago

“Bought an extending Rushmore table in August 2016. It is a Beautiful and solid table with equally elegant upholstered chairs. The table is used daily by family of four (2 teenagers) . Just what we needed to maximise on the space :)”

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(Oak Furniture Land South Ruislip) - Posted 8 years ago

“The staff member who dealt with us was really professional and knew what she was talking about. We were told our settees would be 10 to 14 days delivery, we ordered them on a Sunday and by the time we had arrived home we got a call saying that they would be delivered on Thursday 4 days later . The delivery men were great .”

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(Oak Furniture Land Orpington) - Posted 8 years ago

“Excellent service in store by Sylvain in Watford absolutely first class. Good delivery. Love the furniture looks great and very comfortable.”

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(Oak Furniture Land Watford) - Posted 8 years ago

“Arrived in approx 2 weeks instead of estimated 14.”

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(Oak Furniture Land Enfield) - Posted 8 years ago

“Great product but was mislead re: the interest free option”

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(Oak Furniture Land Dudley - Merry Hill) - Posted 8 years ago

“The furniture was delivered on time is of good quality. The service was first class and I am delighted with my purchase.”

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(Oak Furniture Land Poole) - Posted 8 years ago

“We purchased the a bed and Sealy Divine Latex Posturetech 660 Pillowtop King-Size Mattress from Oak Furniture Land (OFL) Guildford store on 28th February 2016, it was delivered in March. The bed is OK, but the mattress is rubbish. We have discovered the following problems with the mattress: unacceptable level of bounce from the springs, distortion of the mattress when sat of lied upon (the mattress forming a parallelogram shape about the base), one side affecting the other (when one person moves, the other instantly feels the movement causing disturbance). Isolation of movement is non-existent settlement and formation of the ridge appears excessive for a mattress of this quality and comprising a latex foam upper layer. We reported the problems through OFL and they arranged for an inspection by Homeserve. Homeserve inspection only covered the measurement of settlement (25 mm at the deepest point) and not the other issues. The inspector failed to issue his report and i had to chase it up! When discussing the outcome with OFS we realised that the report was factually incorrect, disputing the findings. OFL then arranged another inspection, which was cancelled at short notice, arranged another - the inspector turned up unannounced and also failed to carry out a full inspection (ending up in a blazing row). Once again we disputed the findings. We complained to OFL but failed to get anywhere. We had been warned that OFL rarely give in. Our dispute was over the extent of the inspection - OFL seem happy that only a settlement is measured despite all the other significant issues with the mattress. It is an understatement to say that we were not pleased with the extent of the survey and despite our best endeavours to get the inspector to take further measurements at locations where we believe the settlement to be greater and to measure/assess the lack of isolation, excessive bounce and distortion. We complained to OFL on a number of occasions on the basis that their level of service has dropped well below their service level agreement with customers. The mattress clearly does not live up to the statements in the Sealy sales literature e.g. : “Sealy Edge Guard provides edge-to-edge support for greater durability and comfort.“ We have found that the support is inconsistent across the mattress. due to the ridge and settlement, “The Sealy Posturepedic Collection range designed to eliminate the uncomfortable conditions of tossing and turning during sleep.” Our experience is that this is not the case. The settlement, ridge, ‘bounce’ from the spring system and the poor motion isolation and distortion effects the other person and means that it is uncomfortable and does not lead to a good sleep. We are left with a disturbed nights sleep. Will not recommend OFL to others due to the shocking treatment and issues encountered.”

Helpful Report

(Oak Furniture Land Guildford) - Posted 8 years ago

“Great piece of furniture, deliverd on time”

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(Oak Furniture Land Online) - Posted 8 years ago

“I got a whole living/dining room set. Excellent quality furniture, fast delivery and the only diy was screwing the legs to the table and the seat pads to the chairs, everything else was ready built.”

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(Oak Furniture Land Lincoln) - Posted 8 years ago

“Funny deal and doggie offers”

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(Oak Furniture Land Online) - Posted 8 years ago

“What a beautiful bed - fabulous craftsmanship and the most comfortable mattress I could ever dream of. Excellent sales service, after service and delivery service, Worth every single penny and we will definitely be back!!”

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(Oak Furniture Land Paisley) - Posted 8 years ago

“Great furniture and a great service”

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(Oak Furniture Land Paisley) - Posted 8 years ago

“Very happy with the sofa we bought. Delivery was quick and efficient.”

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(Oak Furniture Land Stirling) - Posted 8 years ago

Oak Furniture Land is rated 3.8 based on 1,753 reviews