“Our shoe cabinet was delivered in the timeframe that was indicated to us (on preorder). It has tidied up our entrance way considerably. Thrilled with our purchase!”
“We are delighted with our oak side table which arrived well packed for shipping .
It is well constructed and exactly what we required.
It was a seamless transaction Thankyou.
Bridget Adams.”
“Great quality furniture at affordable price. Extremely happy with my purchase and highly recommend to others. The team at Oak Furniture were very helpful also.
Thanks!!!”
Dear [Reviewer],Thank you so much for taking the time to rate Oak Furniture Store with four stars. We truly appreciate your feedback and are delighted to hear that you had a positive overall experience with our products.
We apologize for the inconvenience caused by the USB port being an American socket. We understand that this may not be suitable for NZ, and we assure you that we are actively working towards providing universal compatibility in our products.
Once again, we sincerely appreciate your support and hope to have the opportunity to serve you even better in the future.
Best regards,
[Your Name]
Thank you so much, Nicola, for awarding Oak Furniture Store with a fantastic 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you had a wonderful experience shopping with us and that you are satisfied with your purchase. Your kind words about our gorgeous pieces and great communication mean a lot to us. We strive to provide our customers with the best quality furniture and exceptional customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Oak Furniture Store!
“I bought a shoe cupboard but it is being used in living area as dresser. Great draws for pens pads etc and shelves for few books and games. Liked air holes in back as meant I would put box needed for my frame tv inside and use vent for power cords.”
Thank you so much, Norma, for your fantastic 5-star rating of Oak Furniture Store! We truly appreciate your support and are thrilled to hear that you are enjoying your purchase. It's great to hear that the shoe cupboard is being put to such versatile use in your living area as a dresser, providing convenient storage for pens, pads, books, and games. We're glad you appreciate the thoughtful design features such as the air holes in the back, which allow for seamless integration with your frame TV and easy management of power cords. We hope your experience with our furniture continues to exceed your expectations. Thank you for choosing Oak Furniture Store!
Dear Colleen,Thank you so much for giving Oak Furniture Store a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you are enjoying your beautiful Blanket box purchase. It's fantastic to know that it perfectly matches the rest of your furniture and that you are impressed with the outstanding craftsmanship. We strive to provide our customers with top-quality products, and your satisfaction means the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Oak Furniture Store!
Best regards,
[Your Name]
“Dining table took too long to deliver using lunar new year as an excuse (as if this was an unknown event). When finally arrived, the dimensions were not as advertised and of different colour. Getting a replacement was a challenge and had to refund eventually.
Similar case with the coffee table being delivered with the wrong dimensions. Worst of all, they asked me to put back both items in original packaging. Terrible customer service from their staff named Steve Josh.”
“Fantastic customer service; was a small delay to some of my orders but Oak Furniture did their best to accommodate where possible.
I recently got a bed and its probably the best ever frame i have ever slept on. Easy to assemble. I am really happy with it.”
“The furniture quality of is great and I used to be a loyal customer with half of my interior set up being from Oak Furniture. However, a few months ago I purchased a dining table, which didn’t fit in the room how I envisioned it to. When I made an enquiry to return it, Oak Furniture declined it and did not suggest any further options. In fact the team didn’t even answer my email, which I think is a poor customer service. Since then I stopped buying from Oak Furniture and prefer other stores where customer service is better.”
“The wood looks nice from afar but the drawers are poorly executed with cracks in the wood and glue showing. Gave me splinters as I put it together.
Would not recommend. Will never buy again from this company. A lot of money for a poor product.”
“Great range and great value furniture, easy to order and contact with any queries, prompt delivery, great experience all round.
(There was some minor damage to my TV table after delivery but the team addressed the matter to my satisfaction.)
Have now ordered some more furniture !”
