“We like our new TV cabinet, but two things that could be improved on it - we don't like the branding GoodWood burnt into the side, and it would be nice to have runners on the drawers.”
“I am astounded to receive the request for a review.
I received faulty goods and only a partial refund for other items ordered but not delivered. Substandard customer service and poor quality. Will never ever order from you again and have told everyone I know not to,”
“Excellent service. The first coffee table I was sent unfortunately had a big crack down the side but it was replaced and sorted no questions asked. Love my furniture!”
“Very helpful staff at the showroom with plenty of floor stock to view and choose from. Delivered on time and incredibly well packed to eliminate possible damage in transit. Helpful delivery staff on arrival. The oak furniture is very well designed and manufactured to a high standard. The pricing is very competitive. Highly recommended!”
“I bought 2 Seattle Natural Solid Oak Writing Desks.
Beautiful design! Very firm and sturdy. I love them.
Worried about delivery to Christchurch but no problems at all.”
“We were extremely happy with the customer service we received from the Oak Furniture Store. We were not happy with the first oak table we purchased as it arrived damaged. The Oak Furniture Store had it picked up and replaced with a more expensive version at no extra cost to us. We call that great customer service! We would recommend buying from them as their products are good quality and their service is fantastic! We are very happy with our replacement oak table and it looks great in our dining room.”
“Very good service for the lovely oak bookcase we purchased. The communication was excellent, delivery was timely and the bookcase very well packed for protection. Many thanks.”
