“Everything was perfect!!! Ease of ordering, communication re delivery times, delivery, packaging, and the delivery guys - perfect! The furniture itself is beautiful - the finish and quality are outstanding and I wouldn't hesitate to recommend this company to anyone!”
“We love our products from Oak Furniture Store. The are exactly as advertised and suit our home immensely and all this at the same time as being affordable. We received professional, quick service and helpful advice. The communication from the store was excellent. Would definitely buy from here again.”
“We have used Oak Furniture Store's furniture for years. The furniture is always of top quality. It always arrives well packaged and as you saw in the showroom. Both showroom and online staff are always very helpful.”
“The choice of furniture here is huge and the quality is amazing...
Pricing is competitive and service is very helpful, went to the showroom on a weekend, and the showroom staff was approachable but NO pushy sales. All our questions have been answered and an order was placed.”
“Ordering online was very straightforward. Called to add an item to my order. Our out-of Auckland delivery gets automatically calculated. Delivery went through smoothly. Great quality solid furniture.”
“Quality furniture will last for years. The customer service online is knowledgeable and very helpful to us. Our order arrived within 5 days, happy with them all. A quite positive shopping experience. Thanks”
“This company fails to disclose the full details of its furniture it falsely represents its products I would never purchase from or recommend this company. I have been sent an invitation to review under the name Janet Derksen this is not me but thought I'd take the opportunity to offer my opinion if you'd like to see the reality take a look at the google reviews under Janine Pipes”
“The Oak Furnature Store manufacturer drop shipped table to my address and met their delivery commit duration of 8 weeks. The furniture had a crack in one of the shelft supports. The Oak Furniture Store quickly communicated with me and contacted the manufacturer. The Manufacture said the crach was caused by a knot, so it was not a problem and therefore not warranted. The Oak Furnature Store passed on the manufacturer comment and offer me a $100 voucher for a future purchases. This question from discovery to offer took 24 days. Other than the question about the crack, the price is beatuiful and looks great in our hallway.”
“After two or three months, I am as pleased with my purchases as when they first arrived. Especially the extendable dining table with the engineered stone top, which several guests have spontaneously admired. My visiting granddaughters just loved the bedside units and chest of drawers. 10 out of 5!”
“We had defects on one of the pieces we received. Company completely refused to acknowledge these and explained they were only the depot and the company is based in China so we have no recourse. Would never buy again from this overseas based company”
“Loved the quality of the furniture but unfortunately we were sent the wrong fittings for our bed frame. We are still waiting for replacements over a month later and have had several emails back and forth trying to resolve the situation. Not ideal!”
