Oasis Fashion Reviews

Name: Oasis Fashion
Rating: 1.89

1.9 Rating 104 Reviews

20 %

of reviewers recommend Oasis Fashion

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Metrics

1.9

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email

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Oasis Fashion 1 star review on 9th November 2024

Taylor

Oasis Fashion 1 star review on 23rd September 2021

Kathryn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT SPEND YOUR MONEY ON THIS WEBSITE ITS A SCAM!!!!!! I am very upset with this site! I wouldn’t even rate it for how bad it is. I spent a lot of money on several outfits over $200 and over 2 moths past that I did not receive any packages. I did not receive a tracking number order however I did receive an emailing stating that I did pay for those items. When I went on customer service to track my order and email them they did not respond. I will like to know how I can get my money back if I do not receive my packages. Do you guys have any tips on how I can get my money back.”

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Posted 4 years ago

“I would of give 0 stars but had to give 1 to leave a review, my was order cancelled basically because I’d paid with a gift card, they said my item ordered was out of stock but when I went on it was still available to order. They said they refunded me back to a e- gift card which I haven’t received and is no longer accepted on line anyway. Gone from a great company to this it’s such a shame. Do not buy anything from this site now.”

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Posted 4 years ago

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Posted 4 years ago

“Always friendly and helpful in my local Trafford Centre branch. Orders are sent promptly for click and collect. Great, well made products and changes outfits throughout the season .”

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Posted 5 years ago

“i made a purchase on 17th of June byt I havent recevied my order yet/ nor any tracking number. No communication at all after several emails sent. Avoid!”

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Posted 5 years ago

“I ordered a Ted Baker bag on the 5th May and as yet haven't received it and its now the 23rd May. No one answers my e-mails which is unsettling. I told friends about the site and now I will have to tell them that they aren't any good. It makes me think the rest of the reviews are done by oasis them selves. G Jezard”

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Posted 5 years ago

“Very quick delivery online but when I needed to make a return the ladies in the Chester store couldn't have been more helpful and friendly.”

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Posted 5 years ago

“I love the quality of the products you can buy, the sizes are a good fit and I've always had quick deliveries of goods when ordered online.”

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Posted 5 years ago

“Two orders, two absolutely atrocious experiences. Customer services are friendly, but utterly useless, and supply chain organisation seems to be non-existent. First order - purchased for Next Day Delivery, order was not dispatched for three days and falsely advertised as in-stock, order then failed to turn up with courier for another three days - 8 days later, after multiple web chats and phone calls, finally received. Oasis sent me a 25% discount code against a subsequent order in apology. Gave benefit of doubt and used 25% discount code for new order. Once again, order for Next Day Delivery - and once again, five days later, I still have not received my order, and after three phone calls, Oasis are as yet unable to give any explanation as to why it hasn't yet left their warehouse. Clothes themselves are of fine quality, but no different to anything else you can buy on the high street, and I've never encountered ANY retailer with order / dispatch organisation of this atrociously bad level. Honestly, if you value your free time, don't enjoy making constant phone calls to chase orders that may or may not ever arrive, and want the orders you've placed to arrive when you're told they will, purchase from literally anywhere else online.”

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Posted 6 years ago

“excellent customer service and quick delivery”

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Posted 6 years ago

“Great service! Item was as described, delivered quickly and in suitable packaging. Will definitely be using again!”

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Posted 7 years ago

“Kept me up to date on the delivery time line and order arrived quickly”

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Posted 7 years ago

“They were quick and give you regular updates on your order.”

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Posted 7 years ago

“The assistants were friendly and helpful. Nice roomy changing rooms.”

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Posted 7 years ago

“Beautiful top in cotton, really well cut and true to size. Glad I got in the sale, what a bargain!”

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Posted 7 years ago

“Amazingly brilliant and up to the minute live stock website and fast delivery so nicely packaged and easy to return thank you”

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Posted 7 years ago

“Fast delivery and great product.”

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Posted 7 years ago

“Great choice and style”

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Posted 7 years ago

“Good sale. Took nearly 1 week for delivery”

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Posted 7 years ago

“Quick delivery & good quality clothing”

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Posted 7 years ago

Oasis Fashion is rated 1.9 based on 104 reviews