OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks I wish you offered rubber tires , this hard plastics wheels suck”

Helpful Report

Posted 1 year ago

“Great company, fast delivery, product as advertised. Easy to assemble, and very good quality. Thanks Oasis Space for making my life easier to navigate daily.”

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Posted 1 year ago

“I love my Oasis, very easy to handle. I have a back problem and it is supportive of it. Joan”

OasisSpace 5 star review on 13th June 2023

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Posted 1 year ago

“Product delivered several miles out in country from our home. That person brought to us. Bad Fed Ex!!!!”

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Posted 1 year ago

“Item described was as received. Quick time. All was good. What i did not like only way to contact them was e mail. I did not have a problem but if I had I dislike people that hide this way. If i was not in a time crunch this would have been a hard no. But having got caught short with only 2 weeks notice i had to trust all would be ok.”

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Posted 1 year ago

“Love it. Light weight. Adjustable seat works nice since I'm short.”

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Posted 1 year ago

“My husband really likes this walker, however the back wheels have developed a noise like it may be a bearing issue. I sent an email, two days ago, but have not heard back from anyone, thanks”

Helpful Report

Posted 1 year ago

Hi Gail, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose the new back wheels can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“No phone to speak with a customer service person, not good. The walker is ok but the basket? how does one use it. No instructions & if put on the two things in the front the wheels create problems and it comes off. Placing the water holder on the side of handle is in the way, and gets knocked off. Very easy to trip over the back wheels as they stick out. I don’t know who helps you figure out configuration of this walker but they don’t really understand how to design for easy use. It’s also heavy for me, I’m 83 and have had many back surgeries. I just wanted something that would roll over a gravel driveway. It does do that. Cynthia”

Helpful Report

Posted 1 year ago

Hi Cynthia, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Difficult to locate the replacement parts.They sent me the exact replacement part I need it. Thanks”

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Posted 1 year ago

“Armrest brackets could be longer to give more stability.”

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Posted 1 year ago

“Worked great for a couple of weeks, but on vacation and wheel bearing clicking loudly.”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Working iut fine for my hubby”

Helpful Report

Posted 1 year ago

“Great buy for price. Easy to put up.”

Helpful Report

Posted 1 year ago

Hi Merita, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Very pleased with this product and very reasonable price.”

Helpful Report

Posted 1 year ago

“Every thing went relatively well with my order, with the exception of the tracking number I first received. It showed the item delivered to the wrong address but apparently it wasn’t the correct tracking number. I received my order a couple days later. The person I was e-mailing with was very helpful.”

OasisSpace 4 star review on 3rd June 2023

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Posted 1 year ago

“The walker is very hard to manage. It feels like it is going to tip over forward at the slightest bump and it is hard to steer. I had terrible shoulder pain from walking 6 blocks with it. I am afraid to use it again and I wish I had nit purchased it.”

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Posted 1 year ago

“Just received the heavy duty (450 lbs limit) rolator. Very impressed with the sturdy construction. Very easy to assemble. No tools required to assemble. Thanks very much. Stephen Qurazzo Indianapolis, Indiana.”

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Posted 1 year ago

“Delivered as specified.”

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Posted 1 year ago

“Makes walking easier - less pressure on hands”

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Posted 1 year ago

“I enjoy the cart because of the adjustable arm rest. The cart is smooth, while I'm walking. I also like the big cargo bag, is able to hold a lot of items.”

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Posted 1 year ago

OasisSpace is rated 4.3 based on 620 reviews