OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Oasis space was great, multiple pictures and videos to view, easy to order”

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Posted 2 years ago

“Very impressed with the product, great period of delivery. And overall satisgaction”

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Posted 2 years ago

“I have worked with the company and they care about their customers and work hard to deliver quality merchandise.”

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Posted 2 years ago

“Like it very much. Takes the pressure off my shoulders when walking. However, although the seat is wide enough it is a little high for my height I have to tiptoe to sit down. The storage bag is way bigger than I expected it's like an overnight bag. All in all, this fits my needs very well. Much easier to fold and put in car with the one handed pull feature”

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Posted 2 years ago

“I purchased this for my husband who is 83, has parkinsonism & needs a walker for balance. This one allows him to stand up straight which helps the pain in his lower back and seems much sturdier than the small rollator he has. There was a problem with one of the parts but customer service shipped a new part asap. There has been a slight learning curve for him but he has only had it for a few days. He has to remember this is a "big rig" so he has to make wider turns to avoid catching the wheels on furniture and door frames. I can see that he Oasis Space is much better for his balance.”

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Posted 2 years ago

“I had ankle surgery last week after being scheduled for February of 2023. It was a last minute schedule. Oasis Spacis got my new knee scooter here in 2 days. They were very helpful I getting me ready for surgery and recovery. The knee scooter is perfect and very sturdy!!!”

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Posted 2 years ago

“Am enjoying my bathroom seat”

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Posted 2 years ago

“Walker came preassembled wrong with the wheels placed incorrectly making it difficult to use. The physical therapist mechanic finally figured it out and switched the wheels front to back. The stationary wheels go on the back and it works great now!”

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Posted 2 years ago

Hi Barbara McCarthy, we're so sorry for the inconvenience and the time you've spent on it. It seems that you've solved it with the help of your physical therapist, right? May I know if you have other issues when using the walker? For any questions, please let us know so that we can follow up. BTW, do you have any photos of the preassembled wheels when it came? If you have some, please share with us when our support team gets in touch. It will help us a lot to further check the same batch. Sorry again and thank you for your time!

Posted 2 years ago

“I ordered the OasisSpace over toilet riser with nonslip arms for my 85 year old Mother after a fall. Following discharge from the hospital & rehab she needed assistance with toileting. Mother has a ‘comfort height toilet’ she invested in about ten years ago to ease the transition getting on and off the toilet seat. Still, it was too low for her to safely & comfortably attain independence. The OasisSpace over toilet riser with nonslip arms has allowed my Mother a return to confident toileting independence. Even with limited space between the wall and cabinet this has been perfect solution for our family.”

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Posted 2 years ago

“Wonderful and Professional, Great Selection of Equipment.”

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Posted 2 years ago

“Parts in Directions labled in numbers, actual parts in letters.”

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Posted 2 years ago

“Great place to order from, but questioning their product at this moment. I ordered a Scooter for 500lb max I had it for 3 weeks and the front right tire has blown out. I have not contacted them yet about repair, but it has a 1 year warranty. After OASISSPACE got my review they called me & immediately got the info to send me a new tire no questions asked. I corresponded thru e-mail & time line was quick to get tire. Very impressed with IVY in customer service & the attention they pay to the reviews. Ill purchase from them again. Now let's see if it was just a faulty tire. I'm back ROLLING ALONG now”

OasisSpace 5 star review on 10th November 2022

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Posted 2 years ago

“I bought a second one for my wife because they are so well made! She uses it to haul laundry to the garage, and it helps her get around in our garden.”

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Posted 2 years ago

“My father loves his new walker. It is so much easier to walk outside with. Although one of his rear wheels is making a clicking noise, which is a bit annoying.”

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Posted 2 years ago

“Sturdy. My husband weighs about 260 lbs. and we worry about him being stable.”

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Posted 2 years ago

“Stylish, good aid for walkers”

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Posted 2 years ago

“Becsuse of the adjustability of this unit it fits perfect. The unit is also very stable. Great product.”

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Posted 2 years ago

“Reasonable priced fast delivery great”

OasisSpace 5 star review on 1st November 2022

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Posted 2 years ago

“Customer Service was responsive to an issue with the product and was able to give a resolution quickly and was able to get a placement part in order to rectify the issue.”

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Posted 2 years ago

“Great product. Easy to assemble. Goes over grass and gravel effortlessly!”

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Posted 2 years ago

OasisSpace is rated 4.3 based on 620 reviews