OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.32

4.3 Rating 619 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect stool! Everything works, easy to assemble, fits perfectly in our shower and the seat does swivel nicely!”

OasisSpace 5 star review on 27th August 2023

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Posted 1 year ago

“To big to heavy for me lift and put car”

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Posted 1 year ago

“I love my walker and I received it right away.”

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Posted 1 year ago

“I love this rollator! It is sturdy as expected, easy to roll on all surfaces and is built to last! It's exactly what I had hoped for.”

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Posted 1 year ago

“They delivered a bed, shower chair. The delivery people broke my ceiling fan unpacking the mattress. No customer service call back about my damage. No phone number to contact them. If in need of medical equipment, CALL SOMEONE ELSE.”

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Posted 1 year ago

“Oasisspace rollator is fine until you have a problem Oasisspace rollators become useless as this company has no spare parts they expect handicapped persons to pluck $200 from their money tree and order another one. Total disregard for handicapped”

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Posted 1 year ago

“Your customer service was horrible. Never did get the wheels I ordered. Nothing but a complete run around”

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Posted 1 year ago

“I am very pleased with OasisSpace purchase.”

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Posted 1 year ago

“UPDATE: In my original review I said the wheels won't go over the floor strip of the entry door. OasisSpace contacted me almost immediately to help solve the problem. I appreciate that effort and we are good to go. Thank you”

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Posted 1 year ago

“This is a great walker! Easy to put together and use.”

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Posted 1 year ago

“My wife is very happy with her new walker seems to be made of quality material and its sturdy”

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Posted 1 year ago

“Oasisspace can't fix your rollator if it has an issue they just want you to buy another one”

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Posted 1 year ago

Hi Dana, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“The pneumatic tire model is fantastic. Smooth and quiet, and travels well over a variety of surfaces. The only downside is an absence of a case or travel covering for storage on planes. I’m about to start a series of trips, and am concerned that the walker may be damaged in the plane’s hold.”

Helpful Report

Posted 1 year ago

Hi Keith, Thank you so much for getting in touch. A case or travel covering for storage sounds so great! However, we're sorry to tell you that we do not have case or travel covering for storage now. Possibly, we'll take this lovely idea later. If there are any further issues with it, you can also email the support team directly at csr@oasisspace.com at any time. Best of luck to you!

Posted 1 year ago

“I asked for a simple receipt from this company and they were not able to do this after spending almost 300 dollars. I will not do business with them again”

Helpful Report

Posted 1 year ago

Hi Melton, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“its really good!”

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Posted 1 year ago

“I like the design of the unit. it is roomy and comfortable. it worked well on different surfaces until today. when I rolled off of my paved driveway into the grass my "LA" wheel broke completely off of the mounting peg. I fell to the ground. This was supposed to be a heavy duty unit that supports up to 500#???”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new "LA" wheel can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“My husband is really loving his new standing walker. Finally, he can stand and look ahead. We are still making fine adjustments and learning how we can best care for it. The only thing we have found is that it doesn't roll over the floor plate in our doorway. We have to lift it or pull it over..”

Helpful Report

Posted 1 year ago

Hi Connie, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!

Posted 1 year ago

“I am so pleased with my oasisspace knee scooter. I am able to get my own food and drinks. Do dishes go fishing and much more. I am non weightbearing for at least 4 more weeks and have been for 3 weeks so far and I do not know what I would of done without my knee scooter. My dr even commented on how nice my scooter and he was glad to see I shopped around and found a nice sturdy one that fit my lifestyle. I have a large yard and I am outside alot. I have no issues going from blacktop to gravel to yard.”

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Posted 1 year ago

“Best product for the right price. Love it!”

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Posted 1 year ago

“A very nice Walker, with Large paren 12 inch) front wheels, let’s sit navigate over most to rain”

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Posted 1 year ago

OasisSpace is rated 4.3 based on 619 reviews