OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too heavy for me to lift in and out of my car. Not steady enough for me. Will return this Rollator.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Great service. Great walker. So Helpful I my walking, posture & recovery from spine surgery.”

Helpful Report

Posted 1 year ago

“Very good quality. However, for a person with chronic pain, it's way to heavy to maneuver.”

Helpful Report

Posted 1 year ago

“Tried to get another tote bag for walker. Never given way to order and pay never got item the item and could not get a satisfactory reply to my requests”

Helpful Report

Posted 1 year ago

Hi Nancy, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Thank you for your time again. Keep in touch!

Posted 1 year ago

“Zipper on shopping broke and they haven't been able to send out the correct replacement even tho I paid for it.”

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. Thank you for your time again. Keep in touch!

Posted 1 year ago

“OasisSpace has made my day. I complicated my order by not knowing my delivery address and they treated me as a priority to keep up with my package and the necessary changes to make my reception easier. Thanks for your service. A.P.Collins”

Helpful Report

Posted 1 year ago

“Fast delivery. Good product. Very pleased.”

Helpful Report

Posted 1 year ago

“My order came through very fast. The walker was just what I hoped it would be. My 15yr old grandson put it together for me.”

Helpful Report

Posted 1 year ago

“Very nice, but really large.”

Helpful Report

Posted 1 year ago

“Good company, ordered the Upright Walker, and arrived earlier then it was suppose to. Walker was easy to assemble, directions were straight forward and easy to understand. Good company, would order from them again.!!”

Helpful Report

Posted 1 year ago

“I love my Oasis space Walker. I can stand up straighter and find it very easy to maneuver inside and outside my retirement facility. I’m very happy with it!”

Helpful Report

Posted 1 year ago

“Love my walker. Could not walk any distance because of back pain. Can walk as much as I want with no pain. I am able to stand up straight when walking and helps my whole body.”

Helpful Report

Posted 1 year ago

“Bought the amazing rollator walker which was the perfect answer to ambulatory needs. Very easy to use, safe, reliable. But buyer beware! Unlike other brands with replaceable parts, this brand does not have replacement for the locking brakes that are failing and walker has become unsafe. Be advised to buy a different brand than this company offers for the issues of longevity or replacement parts. 18 months and now we must buy a different walker .”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry to know that our products and after-sales service did not meet your expectations. We noted that the Support Team has refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We hope you can go back after conversations with our representative. Have a smooth day!

Posted 1 year ago

“Love the rollator, standing up to walk has relieved my lower backache. Only problem I see is that it is easy to tip forward!”

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Posted 1 year ago

“I was very pleased with my choice and will be checking into what other products could assist me”

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Posted 1 year ago

“What a great scooter”

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Posted 1 year ago

“No Thank you!”

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Posted 1 year ago

“You have the worst customer service in the world. I am spreading the word around to NEVER use your company for any reason!!! You are a JOKE!!!”

Helpful Report

Posted 1 year ago

Hi Lee, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response litterally means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“At first Oasis had a problem getting the Walker to us and canceled the first order and the second order didn’t get here and had to order again. Had to send back extra Walker which finally came! Need to be able to talk to a real person when this happens!”

Helpful Report

Posted 1 year ago

“My son loves it, made well, very sturdy🙂 it was so easy to assemble. To you for the great price and well made product.”

Helpful Report

Posted 1 year ago

OasisSpace is rated 4.3 based on 620 reviews