OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very sturdy,quality built! I would definitely recommend this product! The only thing I would recommend is to get a comfortable seat cover,I bought one that is made with memory foam. I know that this scooter will make the next 3 months bearable!”

Helpful Report

Posted 2 years ago

“So far so good with the scooter. The quality of the scooter exceeds what I expected.”

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Posted 2 years ago

“The upright walker assembled easily with the provided video. The wheels are very sturdy and I feel will hold up well walking on concrete sidewalks (a problem I had with my previous walker). I like that it can be adjusted to my height so easily. It is a joy to use, and I use it every day. If I have one criticism, it would be that the cane holder does not attach well to the walker. It is constantly coming loose while I am walking. I plan to attach it permanently with a drill and nuts and bolt. In today's world, this is not too much of a problem. Overall, I am delighted with this appliance.”

Helpful Report

Posted 2 years ago

Hi Timothy Sayers, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new cane holder can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 2 years ago

“Years ago had a seat is OasisSpace. Gave to my sister. Then Father’s Day 2022, fell and broke my right femur!! Now has healed, and just wanted a seat in shower to feel safer. Found my old flyer and went directly to manufacturers…order & so happy.”

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Posted 2 years ago

“Ordered a product and received as they said it would. No delay time and package not all banged up. It is a great product and has served me well.”

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Posted 2 years ago

“I am very pleased with my walker. This walker allows me to walk upright taking the stress off of my back. Easy to handle and enough space to set”

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Posted 2 years ago

“We are thrilled with the upright walker we purchased for our 97 year old Father. What an improvement to his posture and mobility!”

OasisSpace 5 star review on 6th January 2023

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Posted 2 years ago

“The only problem we had with the Walker was that the assembly instructions were vague about some things and the pictures were too small to be much help. I had to email the company to find out how to set the brakes and where to mount the cane holder. However, their answer came quickly and was very helpful.”

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Posted 2 years ago

“Love Oasis Space products and the Customer service! WILL RECOMMEND :)”

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Posted 2 years ago

“I ordered online and was able to find exactly what I needed, knee scooter. No issues with shipping. It arrived the date as reported.”

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Posted 2 years ago

“My rollator is the best thing that happened to me since my heart surgery.Thank you so much for helping to restore my independence.”

OasisSpace 5 star review on 28th December 2022

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Posted 2 years ago

“I started out with a smaller model which was great because it folds up into a little bag you can carry over your shoulder but my disease is progressive and I decided to get an upright walker. I love it! I feel so much more stable and it's still breaks down pretty small. I love that the bag on the front of it comes off and has a shoulder strap so I can carry it like a purse.”

OasisSpace 5 star review on 19th December 2022

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Posted 2 years ago

“Excellent product ,well manufactured. The only negative is the plastic pieces that hold the bag on ,I replaced them with metal rings”

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Posted 2 years ago

“Oasis has the best upright walker in the world I have had it for over 3 years and the wheels held up well through the terrible sidewalks we have in New York I needed help for a damaged wheel and the replacement came quickly very reasonable. Awesome customer service. Tina and Kelly are the best”

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Posted 2 years ago

“I'm very satisfied with my OasisSpace Walker.”

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Posted 2 years ago

“We were pleasantly surprised by the speed of the delivery of the pneumatic Rollator Walker. It went together amazingly fast. The pneumatic tires are perfect for the uneven surfaces on the farm.”

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Posted 2 years ago

“I have had my walker/rollator for a couple of years and love it. I have had two minor repair issues and both times the problem was solved within a couple of days. The products and the customer service are exceptional. Every company should take this much pride in what they do. Thanks Kelly and everyone else who have made my life easier.”

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Posted 2 years ago

“Kelly from OasisSpace reached out to me after seeing my review. They very quickly replaced the broken part of my Walker. I am very impressed with the service I received. I highly recommend this company.”

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Posted 2 years ago

“There was a defect in the basket and it was replaced with a couple of days.”

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Posted 2 years ago

“Perfect. Order filled promptly.”

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Posted 2 years ago

OasisSpace is rated 4.3 based on 620 reviews