OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compared to other companies that sell mobility equipment, Oasis Space provides superior products and services. Unfortunately I had to return the upright walker due to my wife’s weakness. Oasis Space agreed to accept the return. I trust them and purchase additional equipment from them.”

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Posted 2 years ago

“They were very helpful when i neded help”

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Posted 2 years ago

“Ordered from you for the first time and My equipment was shipped quickly and You kept me advised of the status of the order and expected delivery date. I was well pleased with your services. Thanks.. Jimygene”

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Posted 2 years ago

“Lite and compact”

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Posted 2 years ago

“I'm pleased with the product. My order delivered in time matter. Thanks for the good service!”

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Posted 2 years ago

“I received the 400lb bariatric upright walker quickly and found it to be good quality and easy to assemble. I was worried about damage due to the packaging damage (see picture attached). However, I did not see anything damaged. After assembly, my wife determined that it was just too big for her. I immediately took it apart and repackaged it so it would not get damaged. I then sent an email. I expected an answer quickly because you advertise 24/7 customer service and the item needed to be returned within 14 days to get a refund. I finally got a response 2 days later. I knew I would have to pay return shipping. I was encouraged to keep the walker because the shipping would be expensive. It was very expensive to return (almost 1/2 of the price of the walker. I think you could have made the return less costly if you had provided me a shipping label using your account, then deducting that charge from the refund. You obviously have shipping argreements that would have alleviated the cost. The product looked great and well made, just the return process was difficult to swallow.”

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Posted 2 years ago

“It is comfortable and sturdy!”

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Posted 2 years ago

“very well built and sturdy, a little awkward for shorter people.”

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Posted 2 years ago

“Easy to assemble with wheel leg assemblies lettered to match upper frame/ handles. No missing parts and all preassembled part fasteners tightened properly. Walker is sturdy and well built. Seat is wide and comfortable. Brakes work well and like park locking feature. Rated 4 stars; long term durability not known yet. Will post one year review.”

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Posted 2 years ago

“Received my upright walker on time. OasisSpace needs to write a more comprehensive owners manual. So far, I haven't needed to communicate with the company, other than to purchase the walker on their website.”

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Posted 2 years ago

“Two issues: the front wheels do not track properly. They continually try to pull right or left. It’s difficult to push a chain but easy to pull a chain. I believe the offset is insufficient. The 4 inch adjustment is not enough for me. I’m 5’9 . I could use at least another inch or two. It’s better to have extra height adjustment than not enough.”

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Posted 2 years ago

“The best walker out thrre!!!!!”

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Posted 2 years ago

“Excellent service”

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Posted 3 years ago

“The ordering process was easy. The information provided useful.”

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Posted 3 years ago

OasisSpace is rated 4.3 based on 620 reviews