OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.31

4.3 Rating 620 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came close to pitching me forward several times.”

Helpful Report

Posted 2 years ago

Hi Glenda, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. BTW, could you please share more info so the support team can further help? And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online.

Posted 2 years ago

“Excellent walker thanks”

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Posted 2 years ago

“I purchased my walker so I could go to the park and watch my seven year old grandson play softball. He says I don’t never come to see him. That is the reason I bought it. It was advertised it could walk on different areas like ground side walks. I like it so well I told my friends about it the best thing is the way it fold and stores. I have two family members that are going to order and a friends husband. I am 76 years old and I can put it in my car by myself. I love it”

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Posted 2 years ago

“Someone botched my street address, and I had to search my neighborhood to find it. OasisSpace did try to help, by email, and finally gave me a clue by mentioning the name of a street that I lived on 15 years ago.”

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Posted 2 years ago

“Other than being a little heavy, for a person in my condition. This item is Awsome. The only other thing I would recommend to improve this product is to use a stretchable material on the storage box that attaches to the rollaider. It continuously falling off when folded for transport.”

OasisSpace 5 star review on 24th April 2023

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Posted 2 years ago

“Walker doesnt like even smooth blacktop if street has a slope to one side or the other. Will want to follow slope.”

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Posted 2 years ago

“Great quality, built to last.”

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Posted 2 years ago

“Received package wasn't what I wanted. Hard time getting a hold of someone. When someone finally messaged me make unprofessional and not helpful. You have to pay for item to be returned. So if you're ordering make sure you won't ve returning they suggest you keep it or sell it to someone. Unsatisfied with product and customer service.”

Helpful Report

Posted 2 years ago

Hi Noemi, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. Thanks for your time. Have a smooth day!

Posted 2 years ago

“The rolator arrived the same week I ordered it. My son put it together for me, although he could not figure out the back support. The next day I looked at the instructions. It is mostly a safety manual, with few instructions. But after reading the safety instructions, I finally found the info I was looking for and easily added the back support. I took it for a test drive. It seems nice and sturdy. It did not like going over a one inch driveway curb, so I lifted it over it. Otherwise it seems to work well. The seat is pretty comfortable and plenty large enough for this very hippy individual. It does not fit in my car (VW Jetta) very well, but will fit in the trunk when the trunk is empty.”

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Posted 2 years ago

“Good quality and very comfortable Priced right”

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Posted 2 years ago

“OasisSpace had great well made products. They also have the best customer service experience around. You can feel secure with your purchase from them. I could not be more pleased with the knee scooter that I ordered. I have medical staff and people stopping me asking were I got because it’s made so well. I don’t think you’ll be disappointed with any purchase from them.”

Helpful Report

Posted 2 years ago

“It was very easy to purchase my walker from your company. You also have great prices and sales. This was my first purchase at your online store and I will definitely be buying from your company again.”

Helpful Report

Posted 2 years ago

“Bargaining over shipments question in the return very bad experience. Hope I don’t have to repeat that experience again.”

Helpful Report

Posted 2 years ago

Hi Mohammad, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry to know that our products did not meet your expectations. We noted that the Support Team has partially refunded the order. Therefore, we've forwarded your inquiry to the team. A representative will follow up in 24 hours. Please keep an eye on your email inbox. Thank you for your time again. We really hope you can go back after conversations with our representative. Have a smooth day!

Posted 2 years ago

“Awesome product. Lovely color. It was a gift for a family member and she is using it daily. Thanks so much.”

Helpful Report

Posted 2 years ago

“Very wobbly and not sturdy.”

Helpful Report

Posted 2 years ago

Hi Leslie, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. BTW, could you please share more pictures or videos to illustrate the details info so the support team can further help? As you know, your contact and response mean a lot for after-sales service online. Thanks for your time again. Have a smooth day!

Posted 2 years ago

“It is sturdy, feels stable, not top heavy. Allows me to actually walk upright which relieves pain in arms, neck and shoulders. Lets me keep my head up to see where I’m walking. Very affordable. Got regular updates on the shipping info. Love it for helping me feel and get around better”

Helpful Report

Posted 2 years ago

“Advertised no problem returns. Tried to return it. Gave me the run around. Did not provide return address. I still have walker I can’t use. Not happy.”

Helpful Report

Posted 2 years ago

Hi Lynn, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 2 years ago

“The Knee Scooter for adult son with foot surgery and non weight bearing for 6-8 weeks is wonderful. He is 6ft 5in and a big guy. The sturdiness and make is top grade level. The shower chair is also awesome . Fast shipping, easy to assemble and a life saver when in need.”

OasisSpace 5 star review on 15th April 2023

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Posted 2 years ago

“Well engineered. Easy assembly. Gives a safe feeling to user.”

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Posted 2 years ago

“I bought OasisSpace a few months ago and liked it so much that I bought a second one to have when I visit my son’s family in another part of the country. It’s so much better than an ordinary walker for strengthening back muscles for better posture. I can also more accurately perceive the differences between right and left legs (I have neuropathy on one side) and correct old habits. It’s lightweight but strong, folds along its vertical access for storage, and surprisingly even fits in my son’s hatchback. It makes walking so much easier that I look forward to the exercise. Thank you for this excellent assistive device!”

OasisSpace 5 star review on 14th April 2023

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Posted 2 years ago

OasisSpace is rated 4.3 based on 620 reviews