OasisSpace Reviews

Name: OasisSpace
Address: 501 Silverside Rd, Wilmington, Delaware
Rating: 4.32

4.3 Rating 619 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

csr@oasisspace.com

Location:

501 Silverside Rd,
Wilmington
Delaware
19809

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OasisSpace 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased that I was able to get my money back as they said. My refund was promp.”

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Posted 1 year ago

“Overall the chair is fine smaller than I expected the chair is sturdy enough just wish seat could have been wider”

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Posted 1 year ago

“The ordering portion could b less complicated and some items could be made with better quality. I've ordered arm rest and they seem fine but then they start to rip. And arm rest covers would be nice to”

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Posted 1 year ago

“clear - easy 2 navigate”

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Posted 1 year ago

“I ordered a wheel for my stand-up walker after the bearing wore out. Unfortunately, the warehouse sent me the wrong wheel. I was very pleased that your customer service associate took action and promptly corrected the problem and sent me the correct wheel. I was advised of the actions and information on tracking the new shipment.”

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Posted 1 year ago

“Shipped fast, sturdy product, very pleased.”

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Posted 1 year ago

“I finally received the new wheels for my rollator but it took several weeks to accomplish. In the end I was very happy. It took about 3 weeks and I think if they had a telephone it could have been much faster. You can only request your needs through a request online and they only respond once a day.”

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Posted 1 year ago

“Amazing customer service, reasonable prices and speedy delivery. I would highly recommend OasisSpace to others.”

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Posted 1 year ago

“Stability and mobility are excellent, with this oasis space Rollator. The only difficulty is its large size does not fit in some automobile trunks.”

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Posted 1 year ago

“Having the OasisSpace rollator has improved my confidence, posture, balance and mobility. Thank You”

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Posted 1 year ago

“Your equipment is excellent!”

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Posted 1 year ago

“Y'all make a very nice knee scooter. - first time buyer”

OasisSpace 5 star review on 23rd July 2023

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Posted 1 year ago

“This walker has been invaluable to me as going through lymphedema therapy with bandages on my legs makes me unstable when walking. It is sturdy, well-made, and it was so easy to put together. I love that I can stand up straight to walk. CS”

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Posted 1 year ago

“Very prompt with delivery. Walker was well packed. Assembly instructions could be a little more fine tuned. Assembly easy after figuring out the instructions.”

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Posted 1 year ago

“Great knee scooter. I looked long and hard for an aluminum scooter with big wheels. It was everything I hoped for. Shipping was fast and easy. No mechanical problems!”

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Posted 1 year ago

“My Zipper on my bag came broken, after emailing OasisSpace two weeks ago n no response I'm very disappointed in their lack of customer service, I paid over $314.00 for my Walker n I think with spending that kind of money I should not have anything broken, If customer service receives this message, please get back to me! Debra Reader 339 West Woodlawn Ave Maple Shade, NJ. 08052 Email: christine.renteria@icloud.com”

Helpful Report

Posted 1 year ago

Hi Debra, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new shopping bag can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Very disappointed. The walker looks nice and feel sturdy. However the design creates an accident waiting to happen. I have fallen forward twice with being on the ground once. Bigger wider tires might help but, handle angle change might also help. I would love to talk to you all, if you wish. I hope to hear from you.”

Helpful Report

Posted 1 year ago

Hi George, Thank you so much for buying from OasisSpace. It's the Market Team. We're sorry for any inconvenience and have forwarded your inquiry to the Support Team. A representative will follow up in 24 hours. Please keep an eye on your inbox, including the SPAM. Please understand that it's an online order and your response means a lot to our follow-ups. Thanks for your time again. Have a smooth day!

Posted 1 year ago

“Site easy to use. Have not been able to use uproght yet, too hot out.”

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Posted 1 year ago

“OasisSpace rollators are built and designed extremely well and should last a long time. Assembly instructions are well written and set-up takes just a few easy steps, I have assembled two different models for friends and had no problems with either.”

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Posted 1 year ago

“Great except that seat needs to fold out of the way and until you acclimate to to it is rather shakeup and hard to control wheels. Take your time. Not made for fast walking. Otherwise I can see how it will save your back from curling. Thanks”

Helpful Report

Posted 1 year ago

OasisSpace is rated 4.3 based on 619 reviews