OasisSpace Reviews

4.3 Rating 619 Reviews

83 %

of reviewers recommend OasisSpace

4.3

Based on 619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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What is an actual phone number for me to talk to a live person at Oasis Space?

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Asked by christine (1 month ago)

Hi Christine, Thank you so much for getting in touch! It's OasisSpace Marketing Team. We're so glad to know our products have been a part of your daily life and really hope to help out ASAP. BTW, we did not find any previous purchase or contact history. Please kindly share the following info so we can make everything go smoother: - Order platform - Order number - Required parts (the part number and name on the instruction) And any pictures or videos to illustrate the details would be highly appreciated.Or how about writing to csr@oasisspace.com directly? As you can see, email contact is still the most efficient way for after-sales service online so far. Your confirmation means a lot to our follow-ups. Sorry again for the inconvenience! Hope to hear from you soon!

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Answered by OasisSpace Customer Service Team (3 weeks ago)

I lost a small nut to attach the rotary suction cup for my toilet rail

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Asked by Mary Waters (1 month ago)

Hi Mary, Thank you so much for getting in touch! It's OasisSpace Marketing Team. We're so glad to know our products have been a part of your daily life and really hope to help out ASAP. BTW, we did not find any previous purchase or contact history. Please kindly share the following info so we can make everything go smoother: - Order platform - Order number - Required parts (the part number and name on the instruction) And any pictures or videos to illustrate the details would be highly appreciated.Or how about writing to csr@oasisspace.com directly? As you can see, email contact is still the most efficient way for after-sales service online so far. Your confirmation means a lot to our follow-ups. Sorry again for the inconvenience! Hope to hear from you soon!

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Answered by OasisSpace Customer Service Team (1 month ago)

Hello l am looking for some replacement wheels for my walker and cannot seem to get a hold of anyone at your company please get back with me asap Thank you Don Cool coold7969@gmail.com

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Asked by Don Cool (2 months ago)

Hi Don Cool, Thank you so much for getting in touch! It's OasisSpace Marketing Team. We're so glad to know our products have been a part of your daily life and really hope to help out ASAP. We've forwarded your inquiries to the Customer Service Team, a customer expert will follow up within 24 hours, please wait for a while. Generally, to help out, besides your specific inquiries, the representative will also ask for your order info such as the shopping platform (Amazon, Walmart, eBay, etc.), order number, and valid shipping address. If possible, please have it at hand in advance. Of course, you can also email the support team directly at csr@oasisspace.com at any time. Thanks again for your time and hope everything goes well!

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Answered by OasisSpace (2 months ago)

do u sell replacement parts

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Asked by David Holton (3 months ago)

Hi David, Thank you so much for getting in touch! It's OasisSpace Customer Service Team. We're so glad to know our products have been a part of your daily life and really hope to help out ASAP. BTW, we did not find any previous purchase or contact history. Please kindly share the following info so we can make everything go smoother: - Order platform - Order number - Required parts (the part number and name on the instruction) And any pictures or videos to illustrate the details would be highly appreciated. As you know, your contact and response mean a lot for after-sales service online. You can email the support team directly at csr@oasisspace.com at any time. Thanks again for your time and hope everything goes well!

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Answered by OasisSpace Customer Service Team (3 months ago)

I'm 84 years old and need to contact a Representative by phone. Please send me a phone number. Thanks

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Asked by Alex Pichl (5 months ago)

How do I get a front wheel replacement tire and tube

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Asked by Bill L George (5 months ago)

need to replace the back support. how do i order it

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Asked by RICHARD B PRIEST (7 months ago)

I need a replacement back for my OasisSpace walker

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Answered by Diane Bruner (5 months ago)

How do I replace bag on upright rollator walker

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Asked by Dona (7 months ago)

Can I purchase a replacement cushion for the all terrain knee scooter?

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Asked by Cheri Joyce (8 months ago)

I need a replacement tire for my OasisSpace pneumatic tires rollater walker#OS-28KLD-FW-9212-R it just shredded apart

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Asked by Margaret Davis (8 months ago)

875) 910-6729 Parent company number

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Answered by Jane (5 months ago)

How do I talk with representative???

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Asked by Chenue Colton (11 months ago)

I have tried to contact Oasis multiple times about replacement wheels and they have never responded. I have had two of the rollators for a few years. i need to purchase one for my wife but am hesitant because of no response from my previous efforts to contact customer service

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Answered by Robert Brown (8 months ago)

875) 910-6729 Parent company phone number

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Answered by Jane (5 months ago)