O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,991 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Excellent service thanks Robin”

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Posted 3 months ago

“Great service and prompt delivery as always. Thank you”

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Posted 3 months ago

“My delivery arrived promptly and in perfect condition. Can’t wait to start tasting!”

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Posted 3 months ago

“Speedy and efficient- ten out of ten”

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Posted 3 months ago

“Great communication on dispatch and delivery of order.”

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Posted 3 months ago

“Ordered arrived very quickly”

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Posted 3 months ago

“no issues the delivery was on time and prompt”

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Posted 3 months ago

“Excellent service. My son and his wife who live in Glanmire were very pleased. Thank you so much. As I live in NZ it was a great surprise for their birthdays.”

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Posted 3 months ago

“DPD failed to deliver on Friday last as they said they had an incomplete address. I note that they did not have my eircode. The did however have my telephone number as they were able to send me a text to say they would deliver but no call was received regarding the address. The delivery was made on Monday.”

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Posted 3 months ago

$Read O\'Briens Wine Reviews$

Dear Tom, Thank you so much for taking the time to share your feedback about your recent experience with O'Brien's Wine. We sincerely appreciate hearing from our customers, as it helps us improve our services. We are truly sorry to hear about the delivery issues you encountered with DPD. It is disappointing to learn that they failed to deliver on the agreed Friday, citing an incomplete address. We understand your frustration and their failure to call you regarding the address is completely unacceptable. We apologize for any inconvenience caused by the delay in delivery, and we assure you that we will take this matter seriously with DPD to prevent such occurrences in the future. Our customer satisfaction is of the utmost importance to us. If there is anything we can do to rectify this situation or enhance your future experience with us, please do not hesitate to let us know. We value your patronage and want to ensure that your next interaction with O'Brien's Wine is seamless and enjoyable. Thank you once again for bringing this to our attention. We truly appreciate your feedback and are committed to continuously improving our services. Best regards, The O'Brien's Wine Team

Posted 3 months ago

“A great service, great for arranging gifts”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Excellent experience and customer service as always! Great to try different wines and to get my favourites at a lower price in the sales! Well done to O'Brien's for being so competitive.”

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Posted 3 months ago

“Perfect service”

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Posted 3 months ago

“Fabulous service. My order arrived incredibly quickly and in perfect condition. I will definitely be ordering again. Amazing selection of wines to choose from.”

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Posted 3 months ago

“excellent service, very responsive to my questions and timely delivery of the gift.”

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Posted 3 months ago

“Good fast delivery enjoyed drinks. Will be reordering soon. Thank you. H Murphy”

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Posted 3 months ago

“Very fast delivery, item arrived very well packaged and on time”

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Posted 3 months ago

“Easy to deal with. Very efficient. Much appreciated as I ordered from NZ and had wine delivered in Ireland.”

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Posted 3 months ago

“Delighted with my purchase, arrived the very next day. Website was really easy to navigate. Will definitely be back.”

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Posted 3 months ago

“Excellent service, thank you.”

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Posted 3 months ago

O'Briens Wine is rated 4.7 based on 4,991 reviews