O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,009 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and product was very satisfactory”

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Posted 10 months ago

“All perfect and fest delivery, very satisfied! Thanks 😊”

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Posted 10 months ago

“Excellent service, order placed everything confirmed and smooth delivery. Could not fault it will certainly use again.”

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Posted 10 months ago

“The wine was an unexpected gift and joyfully received. It was delivered safely and in good time. I would certainly use O'Briens again.”

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Posted 10 months ago

“Was a gift to my daughter in Dublin, I live in UK. The delivery was quick and easy, I will definatly use O'Briens again and the selection is fantastic.”

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Posted 10 months ago

“Hi, the wine choices were great, the delivery landed on time, all good. Let down a little because the packaging inside the cardboard box cheapened the gift and none of the deliveries had the requested gift note included..just a bit disappointed as I myself had received a gift last year and the packaging was spot on, and the wine came in a wooden gift box.”

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Posted 10 months ago

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Hi There, Thank you for your feedback. I am so sorry that your gift note did not arrive in your order. I have flagged this with the warehouse manager so that he can ensure our team is vigilant about putting these in each order that includes a message. I am sorry that you were disappointed with the appearance of your order. I can see that you ordered x2 wine cases, these are not packed in presentation boxes as outlined on our site. We do have pre-packed gifts that arrive in presentation boxes which are ideal to send to a special someone directly or to order to bring to an occasion. These might suit you better for future orders: https://www.obrienswine.ie/collections/all-gifts I hope that this has been of some help. Kind regards, O'Briens Team

Posted 10 months ago

“I ordered two bottles of champagne to be delivered to friends as gifts. The O'Briens' site was very easy to use, quick confirmation and delivery was super quick - thank you!”

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Posted 10 months ago

“Exceptional wine,great price,amazing wine to choose from,great Delivery.”

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Posted 10 months ago

“Wine order delivered speedly”

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Posted 10 months ago

“Super service. Excellent festive choice - the perfect gift.”

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Posted 10 months ago

“Service perfect as usual delivery very quick.”

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Posted 10 months ago

“Great service. Quality products.”

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Posted 10 months ago

“Very efficient and rapid delivery. Haven't sampled yet as keeping it for Christmas and New Year, but I am confident it won't disappoint as I have often ordered before.”

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Posted 10 months ago

“Might be that tad deerer but has the advantage of having what I want that is hard for me personnel to find; where I live...”

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Posted 10 months ago

“Prompt delivery of my wine order for Christmas all done from the comfort of my couch and great deals on top shelve wine! 5 star all the way!”

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Posted 10 months ago

“I was disappointed that there was nothing in the boxes bar wine, no thank you card, not even a packing list for €1,000 worth of wine! Incidentally, and unrelated to the above, the guy in your Douglas store last Tuesday morning needs to learn something about customer service, he was very rude to me!”

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Posted 10 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. My apologies that there was no picking sheet in your order- these are usually stuck on a label to the inside of the box. I am so sorry to hear that you were unhappy with the service that you received in one of our stores. I have reached out to you privately to discuss this further. Kind regards, O'Briens Team

Posted 10 months ago

“Perfect great service, very efficient”

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Posted 10 months ago

“Quick accurate delivery.”

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Posted 10 months ago

“Wine good, delivery poor, left at door in rain, box soaked”

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Posted 10 months ago

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Hi There, I am so sorry that your order was left outside rather than delivered directly to you. All of our orders require and over 18s signature and there is a label on the box stating this and stating that the contents are fragile. For a number of reasons we expect orders to be handed directly over to the recipient and we expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 10 months ago

“Great rose from Provence. Service and delivery were top notch. Will order again.”

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Posted 10 months ago

O'Briens Wine is rated 4.7 based on 5,009 reviews