O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,016 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and brilliant customer service ( Regarding follow up )”

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Posted 1 year ago

“Order process was easy - items arrived ontime and packaged well. Some suggestions.... - For an order of multiple bottles of wine, it would be a nice idea to throw in some free wine gift bags. About half of my order of wine will be gifts and including branded wine gift bags coming into the busy holiday season seems like a no-brainer from a marketing perspective. - The beer selections seem to be dropping off with less and less choice of all beers. This seems like an opportunity lost. - Quite often wine is matched with food - in a lot of the wine descriptions there are food matchings but it would be great to have a dedicated pairing section where you can search for a food and a wine is suggested. I know this is not an exact science but I would find it useful and it would be an opportunity for OBriens to suggest some different types of wine that maybe arent big sellers.”

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Posted 1 year ago

“Great selection of wines at a price to suit all budgets. Fast delivery and good communication”

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Posted 1 year ago

“Great value good wines and great service”

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Posted 1 year ago

“Had a hitch with the delivery. No fault of yours. Blind courier driver. Delighted with the help and assistance that I had from Hannah. She saved the day and went out of her way to sort things out. So, You get 90 out of 100. Hannah gets 200 out of 100.”

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Posted 1 year ago

“DPD left my order outside the recepion's door overnight without even bothering to ring the door bell. Result was a very wet box was discovered by the recepion next morning. Not good enough. I suggest you change your courier service provider.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hello, Thank you for bringing this to my attention. I know that we have spoken on the phone today and as outlined I am following this up with the courier as we expect a much higher standard for our customers. Please allow me to sincerely apologise again for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 1 year ago

“Absolutely brilliant service and amazing wines.”

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Posted 1 year ago

“always very good quality”

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Posted 1 year ago

“Great value. Good choice. Quick delivery”

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Posted 1 year ago

“Absolutely brilliant service and amazing wines.”

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Posted 1 year ago

“Excellent customer service. I had an issue with delivery of a gift (my fault for putting the wrong Eircode on) and they went above and beyond to resolve it for me. They are now my go to for ordering spirits online as the experience has been so good.”

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Posted 1 year ago

“Delighted with the ordering process, delivery and goods received.”

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Posted 1 year ago

“I was very happy with my order. Everything from ordering to delivery was a very smooth transaction”

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Posted 1 year ago

“Fast delivery. Free delivery over €100. Wine package securely. Great description of the wine, and it tastes exactly as described. Very happy with the order and delivery.”

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Posted 1 year ago

“The whiskey is lovely as always. The prices are competitive and the delivery prompt and efficient. 10/10”

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Posted 1 year ago

“Not good the beers were still very unusual flavours would not buy this subscription again”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hello, Thank you for your feedback. The beers in our Craft Club subscription are carefully selected by our Beer and Spirits team. A lot of effort is put into the curation of the subscription each month and this is generally enjoyed by craft beer lovers. I am sorry to hear that the beers have not been to your tastes and I have passed on your feedback to the team for consideration. Kind regards, O'Briens Team

Posted 1 year ago

“Great selection, keen pricing, helpful information: very good all round.”

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Posted 1 year ago

“Fast efficient service Wine bottles well packed Thank you Judy”

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Posted 1 year ago

“I find the delivery service terrific. Fast, no quibble, saves travelling to the branch if you know what you want to order!”

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Posted 1 year ago

“Great quick service. Very happy with my purchase. I would recommend O'brien.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 5,016 reviews