O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,062 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,062 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for this excellent service.”

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Posted 2 years ago

“Excellent service, great selection and good prices”

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Posted 2 years ago

“Very pleased with the service and delivery. Thank you to all concerned”

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Posted 2 years ago

“All received according to schedule. Well done.”

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Posted 2 years ago

“Once again very pleased with service and delivery, looking forward to sampling wines.”

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Posted 2 years ago

“Excellent service & cargo dropped at time indicated on text sent by them”

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Posted 2 years ago

“Excellent service and much quicker and better informed this time… thanks”

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Posted 2 years ago

“Excellent product,great delivery,very good price,beautiful wine”

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Posted 2 years ago

“On time and as ordered”

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Posted 2 years ago

“Great selection of gorgeous wines and the delivery is very efficient”

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Posted 2 years ago

“Love your wines and delivery service. Reliable and fast. To note, when I got my delivery today the box was open - all wines that should be, were there - but the delivery docket was missing. Slight concern over this - as it does not sun my contact details etc. perhaps should be flagged with DPD. Why would the box have been opened and delivery docket removed? Thanks again, Michelle”

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Posted 2 years ago

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Hi Michelle, Thank you for your kind words and feedback about delivery. Oh dear.. that should not have happened, I am going to pop you an email privately to arrange a call and discuss this further. Apologies for any inconvenience caused. Kind regards, O'Brien's Team

Posted 2 years ago

“Have always been very happy with the online wine delivery from O'Brien's. This time no different. Well done and thanks.”

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Posted 2 years ago

“Perfect service, thanks”

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Posted 2 years ago

“Exactly as advertised. Happy with purchase”

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Posted 2 years ago

“Very straightforward and will be happy to use again”

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Posted 2 years ago

“Extremely efficient and professional service from start to finish”

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Posted 2 years ago

“Very happy 😊”

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Posted 2 years ago

“Excellent value wines. Very efficient delivery service.”

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Posted 2 years ago

“I am most unhappy in the manner in which above order was delivered. it was " dumped" outside our open gates on wet ground at 9.32 a.m,by their account. Having checked DPD website at. 8 10 am I opened the gates to facilitate delivery. At 9.21 I received a mail advising that"Dean" would deliver between 9- 18 & 9 -10. Although we have an intercom on the gate & 2 door bells we heard nothing ,until our post man , very kindly picked them up & delivered them to our door which is approx 23 metres from the hall door-sometime after 9.30. As we are 84 & 80 years old , picking heavy boxes is not an option. one of the boxes was damaged on a top corned with luckily no damage to the contents. This is not the first time this has happened. We have had problems with this company with other suppliers. Should this continue we shall have to review our wine requirements. We are sorry to write in such a negative manner, but if you are not told there is little you can do about it. Joseph O' Connor , Wheatfield Kilquade A63 H324”

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Posted 2 years ago

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Hi Joseph, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will give you a call to discuss this further Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Brien's Team

Posted 2 years ago

“Everything arrived safely as ordered. One query , Is internal packaging recyclable? If not why not ?”

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Posted 2 years ago

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Hi John, Thank you for your feedback. As a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, Hannah

Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,062 reviews