O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,685 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choices and Excellent value”

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Posted 2 years ago

“What a farce delivered to a random house with the same number and only the local community board was on the ball the person that got it found me.i had to go out in the bad weather to retrieve it. And your care team dont work weekends at CHRISTMAS when id imagine your orders are staggering. Well to be honest you have lost me as a customer.”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Carol, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. Let me give you a call to discuss this further. Kind regards, O'Brien's Team

Posted 2 years ago

“Prompt delivery and no hassle online shopping”

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Posted 2 years ago

“My delivery was perfect delivered at expected time by excellent delivery guy Colin very well packed in very sturdy packaging. Well done all round”

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Posted 2 years ago

“Amazing service, ordered a bottle of XO was delivered much quicker than stated and I was kept updated from despatch to delivery. Will definitely use the online shop again, thank you, Karen”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“So profession and helpful. 👏👏👏👏👏”

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Posted 2 years ago

“Extremely efficient service, and the packaging was impeccable! Thank you”

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Posted 2 years ago

“Very prompt service. Order delivered on time. All items correct as ordered.”

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Posted 2 years ago

“i ordered on Sunday 11 Dec and was delivered on 14 Dec, beautifully presented, the receiver was very happy with it, thank you,”

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Posted 2 years ago

“Great selection of wine. They frequently have good offers. The staff are very helpful and knowledgeable.”

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Posted 2 years ago

“Excellent efficient service, brilliant wrapping, arrived perfect.”

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Posted 2 years ago

“Excellent service and always value for money”

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Posted 2 years ago

“Very efficient - fast delivery -impressive”

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Posted 2 years ago

“Perfect order and delivered very quickly”

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Posted 2 years ago

“The only query that I have is that I didn't receive my Les Auzines Fleurs Blanches bottle of wine but received different bottle called Leyda. If you didn't have it in stock no problem the replacement look fine. Merry Xmas. Paul Martin.”

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Posted 2 years ago

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Hi Paul, Thank you for your feedback and I am very sorry about the mix up with your order. I have emailed you privately to sort this out. Kind regards, O'Briens Team

Posted 2 years ago

“The wine is always good! I just wish it wasn't repacked for delivery in new cardboard boxes and padding, when all wine comes in cardboard boxes with separators anyway. Please just use original boxes where possible!”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Annaba, Thank you for your feedback. All of our shipments are packed to avoid damages in transit and to be up to code for our couriers requirements. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, Hannah

Posted 2 years ago

“I ordered a bottle of whisky on the Sunday and the courier rang me on Tuesday for delivery - brilliant customer service and great stock as well - highly recommend this company”

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Posted 2 years ago

“Busy time of year but order arrived on time within 3 working days as promised.”

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Posted 2 years ago

“Hannah could literally not have been more helpful when a delivery went AWOL… She communicated constantly and get me up to date at all times. Thank you Hannah and O’Briens for superb customer support.”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,685 reviews