O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,991 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Ordered way ahead of time for Christmas to be informed it was damaged by a courier and returned to depo. It was a time sensitive present and I was disappointed”

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Posted 10 months ago

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Hi There, Thank you for your feedback. I can see that you ordered on the 18/12/2023 and that this was reported as damaged in transit. I am so sorry for any inconvenience caused by this. Our customer service team worked hard to get this shipped and delivered to you s a matter of urgency and I can see that it was delivered on 23/12/2023 in time for Christmas. Kind regards, O'Briens Team

Posted 10 months ago

“The ordering process was great, but the tracking service left a lot to be desired. The purchase was as a gift, but I was informed of the delivery progress with the ultimate, freakily incorrect message that the wine had been delivered to my address. I checked all around and it wasn't anywhere to be seen so I was forced to check with the correct recipient to ensure that it actually had been delivered to the correct address. Please fix this!”

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Posted 10 months ago

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Hi There, Thank you for your feedback. I am a bit confused by this, as far as I can see from the pin drop location provided by the courier this was delivered to the correct address. I have messaged you privately to get to the bottom of this and get it resolved for you. Apologies for any inconvenience caused. Kind regards, Hannah

Posted 10 months ago

“Both sisters delighted with their parcels, very timely service and really lovely to get an email advising of time of delivery.”

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Posted 10 months ago

“The description/recommendations are very helpful. It was very easy to order online and the delivery time was as promised.”

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Posted 10 months ago

“Unfortunately I am quite unimpressed with the Service as the recipients had no idea that I had Sent this to them as the message that I had included was not on the hamper.!!”

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Posted 10 months ago

“Excellent service both online orders and in store. The staff in the Drogheda store are excellent, very friendly and knowledgeable on wine. Great value on wines for Christmas.”

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Posted 10 months ago

“Extremely quick delivery thank you”

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Posted 10 months ago

“Everything came as ordered and on time as some were gifts 🎁”

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Posted 10 months ago

“Excellent hassle-free service. Thank you again!”

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Posted 10 months ago

“Top quality wines delivered quickly. Will order again”

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Posted 10 months ago

“The sur ge is splendid 👌 it really has changed the outlook on guinnes in this family and for our latter friends the pour was nailed on the head though the domage was lacking in all areas and very much disappointed my father ended up drinking some bud light and corona , my thought on it was lacking and bitter therfore I have announced to the media yhat I will be stepping away from buying from o brain's wines and will start buying from mich d o fairly wines as he has more splendid options kind regies Katie Lloyd the 7th”

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Posted 10 months ago

“Very securely packaged. Kept fully up to date on packaging and carriage, with regular updates, tracking number and excellent courier service”

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Posted 10 months ago

“Excellent service. Delivery within 48 hours of order”

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Posted 10 months ago

“Always great service”

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Posted 10 months ago

“This item was not delivered.”

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Posted 10 months ago

$Read O\'Briens Wine Reviews$

Hi Tim, I am so sorry to see that this order was not received. I can see that it was marked as delivered on 19/12/2023. I have messaged you privately to follow up. Kind regards, O'Briens Team

Posted 10 months ago

“One of my orders was not delivered. Topsy hawkesworth 3 morehampton lane Donnybrook Dublin 4”

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Posted 10 months ago

$Read O\'Briens Wine Reviews$

Hi Tim, I am so sorry to see that this order was not received. I can see that it was marked as delivered on 19/12/2023. I have messaged you privately to follow up. Kind regards, O'Briens Team

Posted 10 months ago

“Easy to order, delivered in time, and great value. Thank you”

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Posted 10 months ago

“Just excellent”

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Posted 10 months ago

“Excellent packaging and delivery. Thank you”

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Posted 10 months ago

“very nice Sancerre, crisp, refreshing”

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Posted 10 months ago

O'Briens Wine is rated 4.7 based on 4,991 reviews