O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,056 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service. Order delivered on time. All items correct as ordered.”

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Posted 1 year ago

“i ordered on Sunday 11 Dec and was delivered on 14 Dec, beautifully presented, the receiver was very happy with it, thank you,”

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Posted 1 year ago

“Great selection of wine. They frequently have good offers. The staff are very helpful and knowledgeable.”

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Posted 1 year ago

“Excellent efficient service, brilliant wrapping, arrived perfect.”

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Posted 1 year ago

“Excellent service and always value for money”

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Posted 1 year ago

“Very efficient - fast delivery -impressive”

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Posted 1 year ago

“Perfect order and delivered very quickly”

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Posted 1 year ago

“The only query that I have is that I didn't receive my Les Auzines Fleurs Blanches bottle of wine but received different bottle called Leyda. If you didn't have it in stock no problem the replacement look fine. Merry Xmas. Paul Martin.”

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Posted 1 year ago

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Hi Paul, Thank you for your feedback and I am very sorry about the mix up with your order. I have emailed you privately to sort this out. Kind regards, O'Briens Team

Posted 1 year ago

“The wine is always good! I just wish it wasn't repacked for delivery in new cardboard boxes and padding, when all wine comes in cardboard boxes with separators anyway. Please just use original boxes where possible!”

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Posted 1 year ago

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Hi Annaba, Thank you for your feedback. All of our shipments are packed to avoid damages in transit and to be up to code for our couriers requirements. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, Hannah

Posted 1 year ago

“I ordered a bottle of whisky on the Sunday and the courier rang me on Tuesday for delivery - brilliant customer service and great stock as well - highly recommend this company”

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Posted 1 year ago

“Busy time of year but order arrived on time within 3 working days as promised.”

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Posted 1 year ago

“Hannah could literally not have been more helpful when a delivery went AWOL… She communicated constantly and get me up to date at all times. Thank you Hannah and O’Briens for superb customer support.”

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Posted 1 year ago

“what a pleasure it is to deal with O'Briens ; great wine delivered with ease from start to finish a hassle free transaction with great follow up detailed delivery updates by the delivery people ..Merry Christmas”

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Posted 1 year ago

“Quick and efficient”

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Posted 1 year ago

“Wine is great but DPD delivery is appalling. The guy literally left the box outside my house and walked away before I came out. What could have happened if I had been out?”

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Posted 1 year ago

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Hi Brian, I am so sorry to hear about your unsatisfactory experience with our courier. I have emailed you personally in relation to this. Kind regards, Hannah

Posted 1 year ago

“Order not delivered despite DPD saying it was....Disgusted with your delivery service and would like my order delivered at earliest”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Larry, I am very sorry to hear this. Let me give you a call to discuss this further. Kind regards, O'Brien's Team

Posted 1 year ago

“Great range of wines and spirits!”

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Posted 1 year ago

“As usual , fantastic service from O Briens. Received my purchase this eve. All packed so well. Beautiful wines”

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Posted 1 year ago

“Super service . Very convenient . I highly recommend this company”

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Posted 1 year ago

“Excellent service! Order confirmed on Friday and package delivered on Monday. The order was a gift and the recipients were very pleased indeed. Thank you O'Briens, will definitely use you again.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 5,056 reviews