O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,055 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very interested in the Monte Real tasting event. When I went to order the wines they were out of stock and I signed up to be notified when available. An email duly arrived a couple of day later. On line ordering was very good with no issues encountered. DPD delivery was spot on with valid up to date communications every step of the way! So far all things really good and I am really looking forward to the tasting event !!”

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Posted 1 year ago

“Since you removed the frequent customer programme, my regular spending in O’Briens is no longer acknowledged. Half my wine purchase now goes elsewhere.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Kevin, Thank you for your feedback. Unfortunately, due to legislation passed earlier last year we are unable to continue offering loyalty points for purchases that contain alcohol. Our loyalty scheme has since been retired and replaced by our Club Rewards and Offers which can be visited at the link below - https://www.obrienswine.ie/pages/obriens-club Kind Regards, Hannah

Posted 1 year ago

“Didn’t receive it ????”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Eugene, Thank you for your feedback and I am so sorry to hear that you are experiencing difficulties with delivery. I have emailed you privately and contacted the courier on your behalf to see where this may have been left. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 1 year ago

“Quick, efficient and dependable service over numerous orders, driver even phoned on delivery when I was out, top class”

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Posted 1 year ago

“Order arrived as ordered. Thank you. Quick delivery.”

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Posted 1 year ago

“Good prices, good quality wine, fast delivery and prior notice of delivery time. Great special offers and an extensive range to choose from.”

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Posted 1 year ago

“You delivered the package to the billing address, not the shipping address as indicated. The wine was a birthday gift that got delivered to me in Dublin rather than my father in Tipperary.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi David, Thank you for your feedback and I am sorry to hear about the difficulties you have experienced with your order. Let me give you a call to see if we can get to the bottom of this for you. Kind regards, O'Brien's Team

Posted 1 year ago

“Excellent service and delivery. My order was a present for a special birthday and it was handled very professionally. I ordered online from the UK and very impressed with ease of ordering. Thank you”

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Posted 1 year ago

“Excellent service and a great range of wine. Only downside was the DPD delivery who marked me as not in ( I was working from home and in all day) turned out to be a flat tyre on the delivery van ) DPD seemingly can't record a non driver delivery. I've never had an issue with Deliveries from O'Briens before”

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Posted 1 year ago

“perfect as usual”

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Posted 1 year ago

“The service is amazing and always so fast. My dad loves trying the high quality wines Porto 6 he loved too. And the prosecco arrived in time for my mams birthday thanks so much o broens wine! Will be using ye again soon. I dealt with a customer services lady on my first order a whole back and she was super helpful.”

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Posted 1 year ago

“Very quick delivery well packaged”

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Posted 1 year ago

“Fast delivery good value, excellent service”

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Posted 1 year ago

“I was placing my order. Online from the uk I followed each step as it came up after I had selected my items and proceeded to check out it was all very easy and simple to follow and a gift card was included and the packaged was delivered to the address in Ireland 2 days after I palaced my order”

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Posted 1 year ago

“Usually ask my son to order for me but I'm able to make the order now. Everything was excellent”

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Posted 1 year ago

“Absolutely great service ...very helpful and informative and efficient”

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Posted 1 year ago

“Great selection of wines and very efficient delivery service.”

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Posted 1 year ago

“Efficient and constantly informed of the parcels journey until delivery”

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Posted 1 year ago

“My bottles arrived well ahead of the time line previsioned by the company ( some time in January) so I am very happy 😊”

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Posted 1 year ago

“Thank you for delivering the order less than a day after I put in the order. This is extraorinary good service, and I will be using wine you offer in the future.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 5,055 reviews