O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,990 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am very happy with service on home delivery. Information and knowledge by staff concerning wine is top. So thank you.”

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Posted 2 months ago

“Good products, service, and delivery. I recommend it.”

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Posted 2 months ago

“Highly recommend OBriens Wine excellent service and being online was so easy to place my order excellent service thank you again 😀”

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Posted 2 months ago

“Efficient service and with your delivery partner”

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Posted 2 months ago

“I got next day delivery, which was amazing.”

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Posted 2 months ago

“Excellent, prompt service”

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Posted 2 months ago

“Great value and very quick delivery , very impressed”

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Posted 2 months ago

“Fast and efficient delivery, it was great to have our wine delivered to our holiday home to save some space in boot!”

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Posted 2 months ago

“As always, excellent value and quality. The Bougrie Sauvignon Blanc was particularly good.”

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Posted 2 months ago

“The online ordering was easy to follow and our order reached us in 2-3 days. We were kept informed of the status of the order”

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Posted 2 months ago

“Easy to surf the site and place an order. We had a small issue on delivery: we had a big order and we supposed to receive two boxes, but got only one. After emailing Customer service everything was sorted very quick and the second box was delivered the day after. Gwen even rang me and assured that the order will be delivered next day. Thank Gwen and the team. Very satisfied 😊”

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Posted 2 months ago

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Dear Aurica, Thank you so much for your fantastic 5-star rating of O'Brien's Wine! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad that you found our website easy to navigate and place an order. We do apologize for any inconvenience caused regarding the delivery of your big order. However, we are delighted to know that our Customer Service team was able to resolve the issue promptly. Gwen, in particular, ensured that the second box was swiftly delivered, and even went the extra mile to personally reassure you that your order would be received the next day. Thank you for acknowledging Gwen and our team for their efforts in ensuring your satisfaction. We strive to provide excellent service to all our valued customers, and your feedback is invaluable to us. Once again, thank you for choosing O'Brien's Wine. We look forward to serving you again in the future. Best regards, The O'Brien Team

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Hi, last week my sone bought me 4 bottles of good wine and a gift card for €75.00 from O'brien in Waterford, to celebrate my 75th birthday. He thought I would like the Marqués de la Concordia Reserva 6 Bottle Case? That you had on offer at yhe time and the €75.00 would have covered the cost. I went to your Web page selected the case of wine and 2 other bottles to bring me just over the 100 euro to avail of the free postage. I tried for twenty minutes to get the 75 euro on the gift card recognised. So understandably no happy. If I am buying wine my first call is to O'brien at Ardkeen because they ate very good , helpfull and professional, and will be there again. The problem was that the gift card was not accepted by your payment system. Jim dunnejg@gmail.com”

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Posted 2 months ago

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Dear Jim, I'm so sorry to hear you had difficulty with your gift card while shopping online. I will look into this straight away and contact you to get this issue resolved. Kindest regards, Gwyn The O'Briens Team

Posted 2 months ago

“Site easy to navigate.. I was ordering from France. Excellent communication at every stage and the bottle of vodka delivered very efficiently. Thank you !”

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Posted 2 months ago

“Great selection of wines and regular offers, I've ordered several times and delivery is always quick”

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Posted 2 months ago

“Excellent, efficient service. My order was very carefully packaged and was promptly delivered.”

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Posted 2 months ago

“Very happy with the service”

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Posted 2 months ago

“i buy 3 pcs for the gift ,but without retail package,”

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Posted 2 months ago

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Hi Will, Thank you for contacting us. We will email you privately. Kind regards, The O'Briens Team

Posted 2 months ago

“Great service, most efficient👍”

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Posted 2 months ago

“Great resource for wine selection”

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Posted 2 months ago

O'Briens Wine is rated 4.7 based on 4,990 reviews