O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,998 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was attracted in by great value Irish whiskey sale. Excellent range of products easy to order with fast delivery.”

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Posted 10 months ago

“Excellent delivery service -great to be able to order online from the US for delivery to family in Ireland !”

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Posted 10 months ago

“O Briens are the best online service. Well done 🎄🎄💕”

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Posted 10 months ago

“thank you very much, absolutely perfect experience with oBriens wine. Fast delivery”

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Posted 10 months ago

“Excellent delivery service -great to be able to order online from the US for delivery to family in Ireland !”

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Posted 10 months ago

“Great selection at competitive prices, I live in Germany and ordering for family in Dublin was easy and delivery was very quick. Great service I wlykd definitely recommend 💚”

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Posted 10 months ago

“Very efficient service. Thank you.”

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Posted 10 months ago

“Good service all round”

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Posted 10 months ago

“Very good service, prompt delivery and the order was well packed”

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Posted 10 months ago

“Everything went smoothly, thanks. You run a terrific service.”

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Posted 10 months ago

“Great service and very good packaging.”

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Posted 10 months ago

“Website and delivery were both excellent. Prices are good and selection was pretty good.”

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Posted 10 months ago

“I am, as always, very happy with OBriens wine but I am not at all happy with the courier used! After a week of rerouting the parcel they eventually delivered it to the wrong place and I had to ask someone to deliver it to someone else to deliver for me.”

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Posted 10 months ago

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Hi Noelle, I am so sorry about the delivery difficulties that you experienced. I can see that you were in touch with our customer service team just before Christmas and that they were able to get this resolved with the courier. As a gesture of goodwill and a way of apology, I have refunded the delivery charge for this order. The parcel should have been delivered well before the 22nd and our customer service team will follow this up in the January with the courier on your behalf. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 10 months ago

“Excellent service both online orders and in store. The staff in the Drogheda store are excellent, very friendly and knowledgeable on wine. Great value on wines for Christmas.”

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Posted 10 months ago

“Excellent service...arrived intact....I will be using it from now on....also told alot of people and they were certainly impressed....you should advertise the service more”

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Posted 10 months ago

“Really pleased with our selection of wines. A great selection of quality Portuguese reds at a good price. Fast delivery from O’Briens so we will be ordering again for sure”

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Posted 10 months ago

“Very happy with my purchase from O'Briens. I like the variety of wines you have access to, the shipment was ready in no time and when the courier made a mess of it (by mishandling the parcel and breaking the contents) O'Briens shipped a new one which was delivered 2 days later. I would definitely buy again from O'Briens online.”

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Posted 10 months ago

“Easy to use website. All wines dispatched quickly and in top condition. Excellent service”

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Posted 10 months ago

“Great choice of wines and good price offers. Delivery of a Xmas gift well done and in good time”

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Posted 10 months ago

“I phoned over not receiving e mail confirmation of order.... To say it was hard to get through is an understatement... Phone kept cutting off... Not my end... When finally got thru and explained..... I was to get call back... Did not.... Got e mail.... Would have preferred call as promised....”

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Posted 10 months ago

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Hi There, I am so sorry that you had trouble getting through to our phones. The lines were particularly busy running up to Christmas but I have raised a ticket with our provider to do a service check on this in the New Year to ensure the calls are coming through and that everything is working properly. In addition to this, I apologise that you spoke to someone on the customer service team and did not hear back. I have reached out to you privately on email about this. Kind regards, O'Briens Team

Posted 10 months ago

O'Briens Wine is rated 4.7 based on 4,998 reviews