O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,684 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All wine arrived fine but unfortunately, the tray of guinness was damaged and the courier must have taken the burst can out so not only was there a can missing but all the cans now smell of guinness. The wine is packed so well but the tray of guinness was in a very light box so this is obviously why it got damaged. Some improvements need to be made on the packaging for this type of delivery if O' Briens want to continue delivering trays of Beer and Stout.”

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Posted 2 years ago

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Hi Jason, I am so sorry to hear about your recent delivery experience. Let me message you privately to get to the bottom of this. Kind regards, O'Briens Team

Posted 2 years ago

“Prompt delivery: all I asked for.”

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Posted 2 years ago

“Top class wine”

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Posted 2 years ago

“Super quick delivery.”

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Posted 2 years ago

“A well designed website, the non-availability of some bottles was quickly seen. Useful to be able to track the order, the delivery was within the time stated.”

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Posted 2 years ago

“First occasion to order from O'Briens, very surprised at speed of delivery as event not to be held until mid February.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Ordering wine from O'Briens is so easy this is my second order from them and I find them outstanding. 5 star service.”

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Posted 2 years ago

“Was very interested in the Monte Real tasting event. When I went to order the wines they were out of stock and I signed up to be notified when available. An email duly arrived a couple of day later. On line ordering was very good with no issues encountered. DPD delivery was spot on with valid up to date communications every step of the way! So far all things really good and I am really looking forward to the tasting event !!”

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Posted 2 years ago

“Since you removed the frequent customer programme, my regular spending in O’Briens is no longer acknowledged. Half my wine purchase now goes elsewhere.”

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Posted 2 years ago

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Hi Kevin, Thank you for your feedback. Unfortunately, due to legislation passed earlier last year we are unable to continue offering loyalty points for purchases that contain alcohol. Our loyalty scheme has since been retired and replaced by our Club Rewards and Offers which can be visited at the link below - https://www.obrienswine.ie/pages/obriens-club Kind Regards, Hannah

Posted 2 years ago

“Didn’t receive it ????”

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Posted 2 years ago

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Hi Eugene, Thank you for your feedback and I am so sorry to hear that you are experiencing difficulties with delivery. I have emailed you privately and contacted the courier on your behalf to see where this may have been left. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 2 years ago

“Quick, efficient and dependable service over numerous orders, driver even phoned on delivery when I was out, top class”

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Posted 2 years ago

“Order arrived as ordered. Thank you. Quick delivery.”

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Posted 2 years ago

“Good prices, good quality wine, fast delivery and prior notice of delivery time. Great special offers and an extensive range to choose from.”

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Posted 2 years ago

“You delivered the package to the billing address, not the shipping address as indicated. The wine was a birthday gift that got delivered to me in Dublin rather than my father in Tipperary.”

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Posted 2 years ago

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Hi David, Thank you for your feedback and I am sorry to hear about the difficulties you have experienced with your order. Let me give you a call to see if we can get to the bottom of this for you. Kind regards, O'Brien's Team

Posted 2 years ago

“Excellent service and delivery. My order was a present for a special birthday and it was handled very professionally. I ordered online from the UK and very impressed with ease of ordering. Thank you”

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Posted 2 years ago

“Excellent service and a great range of wine. Only downside was the DPD delivery who marked me as not in ( I was working from home and in all day) turned out to be a flat tyre on the delivery van ) DPD seemingly can't record a non driver delivery. I've never had an issue with Deliveries from O'Briens before”

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Posted 2 years ago

“perfect as usual”

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Posted 2 years ago

“The service is amazing and always so fast. My dad loves trying the high quality wines Porto 6 he loved too. And the prosecco arrived in time for my mams birthday thanks so much o broens wine! Will be using ye again soon. I dealt with a customer services lady on my first order a whole back and she was super helpful.”

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Posted 2 years ago

“Very quick delivery well packaged”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,684 reviews