O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,079 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient delivery - thank you!”

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Posted 4 years ago

“Wonderful selection of wine at reasonable price and excellent delivery service. One complaint however. Why can’t I use my loyalty card points when making an online purchase?”

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Posted 4 years ago

“Delivery on time, and everything as it should be - thanks guys.”

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Posted 4 years ago

“I don't have an issue overall, however, it is just an easier option to go to the local O'Briens store and buy there as delivery takes up to 5 days.”

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Posted 4 years ago

“O'Briens is an excellent providor of wines/spirits etc. Orders are fufilled very quickly and packed with care, after they reach the delivery agent thats when service deteriorates. O'Briens send out an email stating that the delivery agent will contact the recipient with an day/ approx time of delivery. I had my recent order delivered this morning at 9.50am. I was not at home and not notified of delivery and my order was left outside my front door on display for all to see.”

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Posted 4 years ago

“Great service as always”

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Posted 4 years ago

“Only half of order delivered”

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Posted 4 years ago

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Dear Karen. Very sorry for the mistake- someone from our customer care team will be in contact immediately.

Posted 4 years ago

“Great service, thanks!”

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Posted 4 years ago

“Once again, a perfect delivery. Fast too. Thanks”

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Posted 4 years ago

“One question - does the purchase automatically be credited onto my loyality card or do I have to action myself ?”

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Posted 4 years ago

“I received the incorrect product but this is now in the process of being rectified”

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Posted 4 years ago

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Dear John. Thank you for your order and once againvour apologies for the mispick. The correct item has been dispatched and will be delivered shortly.

Posted 4 years ago

“Online order/delivery. Received emails every step of the way from order to delivery confirmation. Delighted with how quickly it came, too.”

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Posted 4 years ago

“Everything arrived, very well packaged and it arrived at the time specified - very impressive”

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Posted 4 years ago

“Good prices for Irish whiskey and delivery was very quick. Overall very satisfied.”

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Posted 4 years ago

“Excellent rapid service”

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Posted 4 years ago

“Delivery was prompt and all contents were in good order. O'Briens is quite reliable and is a pleasure to deal with.”

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Posted 4 years ago

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Thank you for the lovely review Michael. Have a great weekend.

Posted 4 years ago

“Great service. Love using you guys. Would be good to make recommendations.”

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Posted 4 years ago

“Very happy as always with purchase.”

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Posted 4 years ago

“Excellent service. Very prompt delivery with clever effecting packaging. Thanks.”

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Posted 4 years ago

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Thank you John- we recently improved our packaging, so glad it is proving popular. The inner is fully compostable and the outer is fully recyclable.

Posted 4 years ago

“Great wines. Excellent delivery service. Super customer service.”

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Posted 4 years ago

O'Briens Wine is rated 4.7 based on 5,079 reviews