O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,660 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient service from date of order to delivery.”

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Posted 9 months ago

“Too easy by far! I'll have my pension consumed soon. 🤣. Seriously though, a fine service. Two days to Cork is pretty good.”

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Posted 9 months ago

“I ordered a gift recently for delivery to a family member. As the delivery was to a rural area, I did not have the eircode, only the address. This created difficulty. I managed to source the eircode. The order was then delivered promptly. Thank you.”

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Posted 9 months ago

“Excellent service, prompt delivery, good to know that O’Brien’s accept orders from the US”

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Posted 9 months ago

“Easy to order online and very quick delivery.”

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Posted 9 months ago

“DPD claimed that they attempted to deliver but they didn’t. There was somebody at home all day.”

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Posted 9 months ago

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Hi There, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. I have checked on the tracking and can see that it has now been delivered. I have emailed you privately to confirm the same and discuss this further. Apologies again for any inconvenience caused. Kind regards, O'Briens Team

Posted 9 months ago

“Too easy by far! I'll have my pension consumed soon. 🤣. Seriously though, a fine service. Two days to Cork is pretty good.”

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Posted 9 months ago

“Great website Fast delivery Thank you”

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Posted 9 months ago

“Really happy with interaction regarding every stage of delivery. Will definitely be ordering again soon.”

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Posted 9 months ago

“The two young ladies in O’Briens on the Navan Road were a fabulous help to me this weekend. They are so knowledgeable, helping and so friendly. I’m very thankful for their help and I will definitely be back!!”

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Posted 9 months ago

“The delivery date was changed from Friday to Monday as the recipient wasn’t going to be at home. The package was delivered on Saturday and left on the doorstep - not ideal as it could easily have been stolen.”

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Posted 9 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. My sincerest apologies about the recent issues you experienced with delivery. Of course, we understand the risks that come with the parcel being left outside and note that you did change the date in the DPD portal. We are due to have a meeting with our courier partner this week and I will be sure to raise this. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 9 months ago

“OK delivery”

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Posted 9 months ago

“Extensive range of quality wines, excellent and efficient ordering and delivery service. Thank you!”

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Posted 9 months ago

“Excellent Service. Presentation gift beautiful & deliverer on time.”

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Posted 9 months ago

“Hi. I’m a long standing customer of OBriens wines. We even got all our wine from Barry in your Drogheda branch. Barry is so knowledgeable and friendly 5star. I will say regarding the online deliveries, never have we once got a complementary bottle of wine or even a corkscrew in our orders. Secondly the packaging is excellent but is there a way to return the boxes for reuse? Thanks Paul Cravepa@gmail.com”

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Posted 9 months ago

$Read O\'Briens Wine Reviews$

Hi Paul, Thank you for your feedback and for your kind words about Barry and our Drogheda store. Unfortunately we do not have a process of recovering the packaging at this time. Our online orders are packed to avoid damages in transit and to keep in line with our couriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. I will pass on your feedback about the demand for complimentary items for our loyal customers so that this can be considered. If you need anything else, please don't hesitate to get in touch with online@obrienswine.ie Kind regards, O'Briens Team

Posted 9 months ago

“Fast Delivery & well packed.”

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Posted 9 months ago

“Great and fast service as usual!”

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Posted 9 months ago

“Excellent products delivered very quickly. They were safely wrapped as well”

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Posted 9 months ago

“Everything went so smoothly from start to finish, my first time ordering online. Thanks so much 5⭐️”

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Posted 9 months ago

“User friendly website, quick delivery and great communication.”

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Posted 9 months ago

O'Briens Wine is rated 4.7 based on 5,660 reviews