O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,009 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wines are nice but there doesn’t seem to be any interest in customer retention. I buy almost 100 bottles and there is nothing thrown in. Will go elsewhere next year I think as this has been going on for years. Support small local shops I think”

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Posted 10 months ago

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Hi Terry, Thank you for your feedback. I can see that you have been in touch with our customer care team. I am sorry to see that you are disappointed with our service. I have flagged your feedback with management for consideration. We do value our customers and in relation to your order, our warehouse saw it and prioritized it, packing and shipping it on the same day it was placed with delivery completed in under 48 hours from when the order was put through online. Perhaps our corporate service might suit you better when ordering next year in terms of pricing and selection. Our corporate service can be reached at b2b@obrienswine.ie Kind regards, O'Briens Team

Posted 10 months ago

“Easy to order, lots of choice, delivery exactly as promised.”

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Posted 10 months ago

“Thank you for great selection of wine and super delivery service ⭐️”

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Posted 10 months ago

“Good value and great service”

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Posted 10 months ago

“Courier service wasnt great and left one of my packages in the bin. 2 of the boxes where scuffed. But over all service ok and all packages received within 2 days of order”

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Posted 10 months ago

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Hi Cathy, Thank you for your feedback on your recent order with us. While I am please that your order arrived in a timely manner, I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 10 months ago

“I use O'Briens every year for company champagne deliveries all over Ireland and their choice of champagne and wines is excellent. The website is very userfriendly and delivery is amazing. Well done for getting everything right :)”

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Posted 10 months ago

“Just fantastic service, will use again”

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Posted 10 months ago

“Great service, everything arrived safely!!”

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Posted 10 months ago

“Fast and reliable. Thank you”

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Posted 10 months ago

“Very happy with the wine, and prompt delivery.”

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Posted 10 months ago

“Easy online purchase process. Competitive pricing. Delivered quickly. All very efficient so well done O’Briens”

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Posted 10 months ago

“Great service, everything arrived safely!!”

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Posted 10 months ago

“Quick delivery , well packaged and affordable price. I will order it again.”

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Posted 10 months ago

“Delighted with wines, lovely selection. Disappointed with packaging. I bought it for a gift and it arrived in a brown cardboard box and I opened it thinking that it was packaged in a gift box inside.”

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Posted 10 months ago

$Read O\'Briens Wine Reviews$

Hi Ciara, Thank you for your order and for your feedback. I can see that the product you ordered does not come in a gift box - apologies for any disappointment caused. We do have a range of pre-packed gifts in presentation boxes that might interest you for future orders, please see through the following link:https://www.obrienswine.ie/collections/all-gifts Kind regards, O'Briens Team

Posted 10 months ago

“Great service thanks !”

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Posted 10 months ago

“Easy online purchase process. Competitive pricing. Delivered quickly. All very efficient so well done O’Briens”

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Posted 10 months ago

“I bought this as a present and the recipient was impressed and delighted with gift. Also very efficient and fast delivery with regular updates. Thank you”

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Posted 10 months ago

“Very quick delivery and well packed thank you”

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Posted 10 months ago

“Very efficient service Im sure my daughter will love it for her upcoming 30th birthday”

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Posted 10 months ago

“Good choice, good website, efficient delivery”

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Posted 10 months ago

O'Briens Wine is rated 4.7 based on 5,009 reviews