O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,984 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been ordering from O Briens for a few years,had difficulty this year,but the end result was very positive.”

Helpful Report

Posted 4 years ago

“The online payment engine did not work and gave a spurious message and there was no way to cancel the order, which was stuck in a limbo and had to be resolved through manual intervention. Some items were out of stock but the team apparently waited and so some days passed before further phone calls resolved the problem and got the process moving again.”

Helpful Report

Posted 4 years ago

“Wine is good. Delivery service was a problem. The phone I filled in online was not provided to the courier. They sent an email saying no one at the address when someone was there. They couldn’t ph as they didn’t have the contact number”

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Posted 4 years ago

“I sent a bottle of champagne but O'Brien's did not include the note I sent with it so the recipient did not know it was from me or why I had sent it. Pretty poor.”

Helpful Report

Posted 4 years ago

“Slow response. Late delivery”

Helpful Report

Posted 4 years ago

O'Briens Wine is rated 4.7 based on 4,984 reviews