O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,678 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service”

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Posted 1 year ago

“Quality wines, speedy delivery, great service”

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Posted 1 year ago

“All good as always”

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Posted 1 year ago

“Very, very good service. Hannah at O'Briens Wine was brilliant and helpful.”

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Posted 1 year ago

“Hi, Had received a lovely gift card for Christmas from my daughter (from her first paycheck). Several months later tried to find egift card in emails but no joy. Contacted customer service with the order number and within a few hours Hannah had forwarded on the gift card to me. No stress or fuss, just efficiency.”

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Posted 1 year ago

“Very very good and speedy delivery. But the online service of purchasing doesn't work for me any more With ye and I have to complete order over iPhone”

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Posted 1 year ago

“Excellent service all round”

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Posted 1 year ago

“great delivery service”

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Posted 1 year ago

“My "go-to" for gifts for people in Ireland. Very competitive prices and a fabulous range. Fantastic service-has never let me down. Highly recommended.”

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Posted 1 year ago

“Brilliant service with great wines to choose from”

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Posted 1 year ago

“Excellent service and great selection to choose from. I’m in UK and delivery to Dublin was done in 2 days. Highly recommend.”

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Posted 1 year ago

“Always efficient and timely with delivery. Great to get free delivery when you spend €100”

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Posted 1 year ago

“I made a mistake with my delivery address and your team resolved the issue and got the gift to the correct place on time. Great customer service and great service overall. I have already recommended O'Briens to friends & family. Thank you.”

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Posted 1 year ago

“Perfect transaction. I enjoyed browsing your vast selection of wines and we are enjoying my choices. Great service. Thanks a lot”

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Posted 1 year ago

“Excellent service. Delivery to door two days after order. reasonable priced too. Thank you”

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Posted 1 year ago

“I bought 6 bottles of red wine as a gift. The two Amarone wines were corked. This is the 2nd time in a row this has happened. I bought several bottles of the same Port at Christmas to be delivered to family members and the cork disintegrated on all of them. It seems to be an issue with more expensive bottles that may have been stored for longer.”

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Posted 1 year ago

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Hello, Thank you for your feedback I am sorry to hear that your wine has not arrived in the best condition. Our wine range is sourced and selected by our own wine buying team and I have forwarded your observations to them and thank you for bringing this matter to our attention. Please rest assured that I can send a replacement out to your address as soon as possible or a refund if that would suit you better. I will email you privately to arrange this Kind regards, O'Briens Team

Posted 1 year ago

“Fantastic service and speedy delivery. Recommend”

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Posted 1 year ago

“Incredibly slow service”

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Posted 1 year ago

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Hello, Thank you for taking the time to leave a review. I am very sorry to see that there has been a delay with your order on account of a damage in transit. I can see that this was reshipped and delivered but that this has delayed the usual time frame of 2-3 working days. Please allow us to sincerely apologise for the inconvenience caused. Rest assured that this feedback will be passed on to our delivery partners at our next meeting with them in hopes of preventing this from happening again. Kind regards, O'Briens Wine

Posted 1 year ago

“I’m in Sydney Australia. I went on line and found O’Briens to buy champagne for my nephew’s wedding gift. They received it! Thank you!”

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Posted 1 year ago

“It was a special birthday present. Arrived on time. Much appreciated”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 5,678 reviews