O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,083 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only reservation is about packaging. Boxes of 12 bottles, especially of sparkling wines, are very heavy and couriers usually will not bring them into the house/apartment. It would be helpful if boxes were limited to 6 bottles”

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Posted 4 years ago

“Excellent service and always delivered on time.”

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Posted 4 years ago

“very clear website good delivery times”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Unfortunately was the worst bottle of mead I have ever tasted, maybe it was a bad bottle but unsure”

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Posted 4 years ago

“First time ordering online, great to order from the comfort of my sofa. Will order again.”

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Posted 4 years ago

“Great prices and quick delivery.”

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Posted 4 years ago

“Never received order”

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Posted 4 years ago

“Had some points issues on recent transactions and had them sorted v quickly by megan in loyalty.v happy. Lately I noticed the in-store stock seems sparse but imagine it's due to Christmas coming”

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Posted 4 years ago

“The slow delivery time was a bit disappointing it took 6 days despite spending €7.50 so I’d probably look at other companies to order from in future. I appreciate it said 5-7 days but for thecost I think this is poor value”

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Posted 4 years ago

“It's great to be able to order on line and have my Whiskey delivered to the door within days. Nearest decent Whiskey shop to me is 30 miles away. Thank-you.”

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Posted 4 years ago

“Wine is very good, with very advice available in OBriens stores, just don't order online.”

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Posted 4 years ago

“Top team with product knowledge ,great selection, great value and free delivery, what more can I say.”

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Posted 4 years ago

“Excellent Service, easy to use website, extensive wine range on line. (The beer range on line could be a little better). After sales service also very good. Only quibble which is not really an O'Brien's issue is the Courier Agent DPD who have got our address incorrect on more than one occasion (even though it is accurate on the O'Brien's account) leading to occasional delays on deliveries.”

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Posted 4 years ago

“No problem with the O'Briens service but DPD delivery service isn't great. The contact details from the order don't seem to get passed through.”

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Posted 4 years ago

“Fast an efficient.”

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Posted 4 years ago

“Excellent service experience. Very convenient shopping and efficient delivery by DPD.”

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Posted 4 years ago

“Ordered online a crate of Spanish Rioja. Seamless transaction.”

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Posted 4 years ago

“Totally dependable. Excellent service.”

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Posted 5 years ago

“The loyalty points didn’t appear to update and in the sale on- line ordering doesn’t always work. I haven’t had a response to emails about these issues. Communications aren’t as good as they were though the wines are still good, this is why I gave three stars.”

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Posted 5 years ago

O'Briens Wine is rated 4.7 based on 5,083 reviews