O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,714 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, though not as much choice as I would have liked. Great updates regarding delivery and the birthday girl was delighted! Thanks Alan”

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Posted 2 years ago

“Yes order delivered today fully intact as ordered. My one little quibble is that I did not receive prior notice of the delivery either by text or email and the first I knew of the delivery was a voice mail to my phone telling me the order was left in the front garden behind my green bin. Would normally get prior notification so would have somebody to look out for the delivery. Anyway all is well now. Thanks for the speedy dispatch. Bridget”

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Posted 2 years ago

“My two bottles of Pinot Grigio were not in the delivery ?!”

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Posted 2 years ago

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Hi William, Thank you for your feedback and please allow me to sincerely apologise for the error in your order. I got your email this morning and came back to you about a reship/refund to rectify this. Please let me know which would suit you better and I will organise either immediately. Thank you for your patience and understanding with this matter. Kind regards O'Brien's Team

Posted 2 years ago

“Great choice of wine and speedy delivery.”

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Posted 2 years ago

“Thank you O'Briens. Wouldn't buy my wines anywhere else. Superb service, speedy delivery. Always wonderful, sound advice from Clontarf shop and elsewhere. Much appreciated. Thank you Ross Grant”

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Posted 2 years ago

“Happy with wine. Unhappy with delivery. The Courier just left the wine on my front doorstep and then left before alerting me. I would have preferred if he rang the doorbell first - I would have had him put the cases at the side door, which is right next to my wine rack. I've just had back surgery and am not able to easily bend over and move things. I appreciate the speed, but not the delivery process.”

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Posted 2 years ago

“All my orders to date have been fulfilled to my satisfaction.”

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Posted 2 years ago

“Is the Porta 6 out of stock as it wasn't received. It was instead replaced by Marqués de la Concordia Reserva.”

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Posted 2 years ago

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Hi John, Please allow me to sincerely apologise for the error with your order. I have emailed you just now so that we can rectify this and get the correct stock sent out to you as soon as possible. Kind regards O'Brien's Team

Posted 2 years ago

“I couldn't have asked for better service. Hannah went above and beyond to find the champagne I was looking for and kept in constant contact with me while she completed her mission! An absolute legend. Thank you Hannah.”

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Posted 2 years ago

“Excellent service and delivery. Great choice of wines at good price”

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Posted 2 years ago

“Speedy and efficient service”

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Posted 2 years ago

“Good value, never had a wine that we did not enjoy.”

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Posted 2 years ago

“Further to my earlier review I’m pleased to let you know that my uncle did receive his gift earlier today. Just in time for his celebration tomorrow (whew). Thanks for retrieving the situation. All’s well that ends well 🙂”

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Posted 2 years ago

“All good. Many thanks.”

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Posted 2 years ago

“I placed my order on Tuesday 5thApril expecting it to be delivered to my uncle’s house in time for his birthday celebration on Sunday 10thApril. I am extremely disappointed to receive a text from DPD informing me that my uncle’s gift will not be delivered until Monday 11thApril. Very poor service!!”

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Posted 2 years ago

“You delivered the wrong wine. I received 12 bottles of an Italian wine instead of the Chateau Rollan de by. Can you please deliver the correct wine please?”

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Posted 2 years ago

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Hi Stephen, Thank you for getting in touch. Following our phone call this morning, we are arranging the in-store collection as requested. I hope that this has been of some help and my sincerest apologies for any inconvenience caused by the mix-up with your order. Kind regards O'Brien's Team

Posted 2 years ago

“A fantastic range of wine and something for everybody”

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Posted 2 years ago

“I am interested in the Warres Otima port but it does not state anywhere how big the bottle is. Please confirm and maybe update your website”

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Posted 2 years ago

“Top notch service.”

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Posted 2 years ago

“Thank you for this service but I will not be doing it again as it took 4 days to deliver and delivery cost ~ 8 euro. I would not want to be too thirsty! All else good though, thank you, Brian.”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,714 reviews