O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,681 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“Always good service from O'briens. Their deliveries are always delivered on time and in good condition.”

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Posted 1 year ago

“Wines great value. Delivery of online orders very fast.”

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Posted 1 year ago

“Great service. Easy to order. Prompt delivery.”

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Posted 1 year ago

“Very good service. The only suggestion I would make is maybe put deliveries in plain packages. my order was a gift and left at front door of recipient by delivery driver and may have had the potential to be stolen with your logo clearly visible.”

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Posted 1 year ago

“Great service and swift delivery. Always great wines at good prices.”

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Posted 1 year ago

“Very good service, as usual.”

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Posted 1 year ago

“service outstanding. full delivery within 3/4 days. great choice of wines and great offers”

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Posted 1 year ago

“Always prompt and efficient, good delivery notifications, excellent choice of quality wines and wines of good value.”

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Posted 1 year ago

“Good special offer, prompt delivery from efficient courier, excellent service. Thanks”

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Posted 1 year ago

“Always prompt and efficient, good delivery notifications, excellent choice of quality wines and wines of good value.”

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Posted 1 year ago

“Very efficient service Thank you”

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Posted 1 year ago

“Didn't recieve half of the order,,trying to contact a nightmare got sorted and I was ordered not asked to get the wrong delivered goods uplifted. Not one bit impressed. I have ordered before and no bother. Wouldn't be rushing back to the o'briens online in a hurry again. Very poor customer service.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Patricia, Thank you for giving us this feedback and I am sorry that you did not have a god experience with our customer service. I can see that there was a mix up with your order. This has been flagged with our warehouse so that some refresh training on picking will take place this week. I can also see that our customer service team had a call with you and an email thread and it was imperative that you had the correct wines ahead of Easter. The replacements were shipped to you and arrived on 07/04/2023 and a collection was booked for the incorrect stock. I am sorry that you were unhappy with this resolve and I will pass the feedback for review. Kind regards, O'Briens Team

Posted 1 year ago

“Very professional service … pleasant, efficient and choices in your French sale….!”

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Posted 1 year ago

“Great service. Delighted with the wine I purchased.”

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Posted 1 year ago

“It's so easy and reliable to order from O'Briens. Your order arrives within a few days. Courier's always reliable. Excellent selection and good offers.”

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Posted 1 year ago

“O'Brien wines provide an excellent service... fast, efficient delivery and top class wines”

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Posted 1 year ago

“Super fast efficient delivery, well packaged. Really good value in the sale and easy to pick out styles on the website. Would order again. Worth spending a bit more effort and time to get decent wines.”

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Posted 1 year ago

“Excellent service with quick delivery.”

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Posted 1 year ago

“Everything ordered was spot on and good value.”

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Posted 1 year ago

“Customer support from Hannah second to none.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 5,681 reviews