O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 4,991 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 4,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too easy by far! I'll have my pension consumed soon. 🤣. Seriously though, a fine service. Two days to Cork is pretty good.”

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Posted 6 months ago

“Great website Fast delivery Thank you”

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Posted 6 months ago

“Really happy with interaction regarding every stage of delivery. Will definitely be ordering again soon.”

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Posted 6 months ago

“The two young ladies in O’Briens on the Navan Road were a fabulous help to me this weekend. They are so knowledgeable, helping and so friendly. I’m very thankful for their help and I will definitely be back!!”

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Posted 6 months ago

“The delivery date was changed from Friday to Monday as the recipient wasn’t going to be at home. The package was delivered on Saturday and left on the doorstep - not ideal as it could easily have been stolen.”

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Posted 6 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. My sincerest apologies about the recent issues you experienced with delivery. Of course, we understand the risks that come with the parcel being left outside and note that you did change the date in the DPD portal. We are due to have a meeting with our courier partner this week and I will be sure to raise this. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 6 months ago

“OK delivery”

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Posted 6 months ago

“Extensive range of quality wines, excellent and efficient ordering and delivery service. Thank you!”

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Posted 6 months ago

“Excellent Service. Presentation gift beautiful & deliverer on time.”

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Posted 6 months ago

“Hi. I’m a long standing customer of OBriens wines. We even got all our wine from Barry in your Drogheda branch. Barry is so knowledgeable and friendly 5star. I will say regarding the online deliveries, never have we once got a complementary bottle of wine or even a corkscrew in our orders. Secondly the packaging is excellent but is there a way to return the boxes for reuse? Thanks Paul Cravepa@gmail.com”

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Posted 6 months ago

$Read O\'Briens Wine Reviews$

Hi Paul, Thank you for your feedback and for your kind words about Barry and our Drogheda store. Unfortunately we do not have a process of recovering the packaging at this time. Our online orders are packed to avoid damages in transit and to keep in line with our couriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. I will pass on your feedback about the demand for complimentary items for our loyal customers so that this can be considered. If you need anything else, please don't hesitate to get in touch with online@obrienswine.ie Kind regards, O'Briens Team

Posted 6 months ago

“Fast Delivery & well packed.”

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Posted 6 months ago

“Great and fast service as usual!”

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Posted 6 months ago

“Excellent products delivered very quickly. They were safely wrapped as well”

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Posted 6 months ago

“Everything went so smoothly from start to finish, my first time ordering online. Thanks so much 5⭐️”

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Posted 6 months ago

“User friendly website, quick delivery and great communication.”

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Posted 6 months ago

“Excellent service as always! Prompt delivery of superb selection of wines , would highly recommend.”

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Posted 6 months ago

“OK delivery”

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Posted 6 months ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. I can see that you ordered on April 2nd at 15:18 and this was delivered on April 3rd at 13:28. Could you please contact online@obrienswine.ie so that we can understand what difficulties you had with delivery and try to improve this for the future. Kind regards, O'Briens Team

Posted 6 months ago

“O’Briens have great stock at amazing prices! Very prompt delivery and customer care is top class.”

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Posted 6 months ago

“O’Briens have great stock at amazing prices! Very prompt delivery and customer care is top class.”

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Posted 6 months ago

“Great wine and good value”

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Posted 6 months ago

“Ordering process very smooth and delivery on time within the specified window. No complaints”

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Posted 6 months ago

O'Briens Wine is rated 4.7 based on 4,991 reviews