O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.72

4.7 Rating 5,685 Reviews

93 %

of reviewers recommend O'Briens Wine

4.7

Based on 5,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read O\'Briens Wine Reviews$

Visit Website

Phone:

+353 1 2693139

Write Your review

Tell us how O'Briens Wine made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

O'Briens Wine 5 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and value for money with very fast delivery. I will certainly buy from O’Brien’s Wine again.”

Helpful Report

Posted 2 years ago

“Very happy with service”

Helpful Report

Posted 2 years ago

“excellent and efficient service”

Helpful Report

Posted 2 years ago

“Speedy delivery - as always.”

Helpful Report

Posted 2 years ago

“Wrong whiskey delivered”

Helpful Report

Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Fiona, Please allow me to sincerely apologise for the mix up with your order. I can see that a member of our team emailed your earlier today and we are currently in the process of getting this rectified for you. Our sincerest apologies for any inconvenience caused. Kind regards, O'Brien's Team

Posted 2 years ago

“I am a regular user of O’Briens Wine. They always provide a great selection of wines & spirits to choose from. Speedy delivery service with delivery ahead of time. The wine ordered was a gift and the recipient was delighted with them. It’s nice to be able to deal with an Irish company that is a consistent top performer in its field. Keep up the great work.”

Helpful Report

Posted 2 years ago

“Always efficient and swift delivery. excellent product and value”

Helpful Report

Posted 2 years ago

“Always very good efficient service. Will be putting in another order before Christmas 😊🙏”

Helpful Report

Posted 2 years ago

“Ordered from England for folks back in Donegal. Safely delivered within a couple of days. Second Christmas I've used them and totally satisfied with service provided”

Helpful Report

Posted 2 years ago

“There was an error in a delivery, an apology instantly received, going beyond expectation in correcting error.”

Helpful Report

Posted 2 years ago

“...........”

Helpful Report

Posted 2 years ago

“Minor issues with the products delivered: gin presentation box was torn at the corners and the bottom split, also the cardboard insert has nicked the label on the Champagne bottle. Minor issues, but these are gifts where the presentation condition is important. I won't be using online delivery again and will go in-store instead so I can pick products in good condition.”

Helpful Report

Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi John, Thank you for bringing this to our attention. I am so sorry to hear that your order did not arrive in the best condition. I'm glad that this was resolved for you on Saturday by a member of staff personally swapping your bottles for new replacements. I hope this has turned your delivery experience around and that you will order with us in the future. Kind regards, O'Brien's Team

Posted 2 years ago

“Perfect Customer Service & very good choice of wine!”

Helpful Report

Posted 2 years ago

“Fantastic service from Hannah !”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“I was not happy with my order being left on the ground just inside my gate. I do not know what time it was delivered but I have been at home all morning and was waiting for a phone call or some other indication of the status of my order. I have a bad back and am not able to carry the box some 30 metres or so. I have electronic gates but that should not have prevented the delivery driver from making contact.”

Helpful Report

Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Hugh, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. I understand all of the points that you have outlined and we do not condone the parcels being left outside. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“A good, reasonably priced selection of wines and spirits, if buying wines on offer, altough wines not on offer tend to be rather dear. Normally quick dispatch and delivery times. A much improved monitoring of wine vintages: O'Briens used to have huge discrepanies between the ordered vintages online and those actually delivered. This is now much better.”

Helpful Report

Posted 2 years ago

“I've no idea how delivery went as I live abroad and use O Brien's for great wine gifts to friends and family. Very pleased with my orders and deliveries to date.”

Helpful Report

Posted 2 years ago

“Arrived on time and in good condition. Looking forward to sampling!!!”

Helpful Report

Posted 2 years ago

“I have received the order but not opened it yet. Many thanks”

Helpful Report

Posted 2 years ago

O'Briens Wine is rated 4.7 based on 5,685 reviews